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Old 04-02-2010, 02:47 PM
CHEESE2009 CHEESE2009 is offline
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Originally Posted by Steve View Post
Congrats Scott!

This brings up another great point, if you have a customer that wants to shoot the breeze with you, should you schedule them at the end of your day?

What's the best way to handle this?

Well that would be the best solution.

I have done the opposite, thinking customers would get a hint - that because I'm doing their lawn at 8AM, I surely have more customers to get to... Unfortunately they don't get any hints.

Booking your most talkative or naggy customers last on your daily routes = best thing ever.

It's also a good idea to put them on your least busiest day, if possible.

5 minutes of conversation easily turns into 20 minutes, & it just goes up from there.

(Scott got another customer, - another neighbor booyah!)

Who wants to make a bet with me, I'm betting that something extremely bad is going to happen to my business this season. Everything just seems to good!

I saw another company scouting me out today. He drove past my property 4 times, & he was sitting in his truck from a short distance yesterday just watching me.


My next door neighbor & I were talking about a tree he just planted before winter.

A random guy was walking up the street advertising lawn maintenance.

Neighbor: He's trying to take your customers!

My neighbor walks up to the end of his driveway & says, "We don't want any! Go go go!"

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