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Old 09-19-2009, 02:27 PM
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Andy
 
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Quote:
Originally Posted by Steve View Post
You are so on the ball with everything! This is fantastic!

How important do you feel it is to show the services you offer with some sort of discount being promoted vs no discount? How much of an effect do you think discounts have in getting customers to sign up with seasonal services?
Discounts make the hair stand on the back of my neck most of the times, why did the company rip me off the first time???? No kidding....A few years ago I bought a set of tires for my car, forget what I paid but they were top of the line, around three weeks later I herd on the radio the company was having a sale, this is a national company, I went in and priced the same tires, almost two hundred less than I paid, handed them a receipt and asked about a partial refund, they said no.

This has happened to me at big box stores like Home Depot etc and it makes my blood boil, if someone is going out of business that is one thing and I have no issue with the big sales then, same as these friggin boxing day sales.

Anyhow my price is my price, I don't move, never have and never will, if someone pushes too hard for a discount, I simply walk and I do not turn back, I have more than enough work I don't need it and yes I have had clients call me back changing their mind, in those cases I will go back excapt for one case, the guy called me a prick because I would not take cash and give him a 25% discount because he knew people....that simply pissed me off, I have never in my life had a customer have such an attitude and I suspect the job although small would have been trouble.

I visited a customer this morning who found my website based on a new search word I did three weeks ago, I know because I asked, it ended up in a two hour visit and ten grand in work, no idea how in the heck I will get all this work done before snow. I hired 6 school bus drivers, they work for me between picking up the kids then after the afternoon run they come back and work until dark, I hired two people through social services, a friend works there and I thought this would help some people in need and Mike (friend who works there) knows me and how hard we work so he does the screening, last week in addition to this I had four temp staff from an agency.

Transportation is an issue as many either do not have or no longer have a vehicle but we are getting by.
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