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Old 04-16-2009, 08:06 AM
b52 b52 is offline
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I tend to agree with you. I told him what I could do it for and he continued to try to get me to budge. He keeps saying another guy used to do it for $200, which had to be an idiot. Anyway, I told him the price, but he keeps calling me. I'm not answering, cuz I'm just going to get in another argument with him over the price, but should i answer the phone with this guy? I usually call everybody back, even if I can't do a job, because that's just good business, but this guy is not really along those lines. I can't to the job for the price he wants, i told him what I could do it for, he proceeded to get in a big argument with me, what else needs to be said?


Quote:
Originally Posted by Steve View Post
This is a very fascinating discussion. I think you were kind when you said


It makes you wonder if you should ever even budge on the price. If this is the price you have calculated you need to cover your expenses and make a profit, maybe in the future just stick with it and if the customer doesn't like it, they can go and get another quote while you focus on other services where you can make your profit, like in your mowing services.

It seems all too often giving discounts is a slippery slope. If you show you will give a discount, the customer feels like they can extract more and more from you.

What's your thought on this?
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