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Thread: Hardscape
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Old 12-17-2007, 12:08 PM
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Originally Posted by [b
Quote[/b] (Team Gopher @ Dec. 17 2007,2:24)]Tim thank you so much for posting this.

Originally Posted by [b
Quote[/b] ] "Mrs. Smith your front plant bed edging is looking a little rough, the old landscape timbers are becoming rotted and need to be replace with some very appealing landscape stones, would you like me to provide you with a quote to replace it, I'm sure and can help you better than a outsider, since your and exisiting customer.
This does make you wonder if such proposals were offered more often, your current customer base might jump on them.

So ultimately all of this comes down to your creativity. You're ability to see an hardscape upsell concept and then present it to the customer. Why wait for them to come to you right?

Then from there you could show the neighbors what you did and recommend your services to them as well!
Yes Steve, using the resorces that are in front of you, but doing it in a way so that the customer dosn't feel your just trying to get another $buck$ out of them.

Most people try to keep up with the "Jones" and this is good for our business, and you can increase your client base using this theory.

MarketingTip: Remember to "clover leaf" the neighbors of your customers. When providing a specific services (one time service like spring/fall clean ups, mulch, gutter clean out, deck cleaming, etc.) to a client remember to door hang 3 houses to the left, right and across from the residence where the service is being preformed.

Clover Leafing works! Below is a sample.
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