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Thread: Mower Brands
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Old 04-03-2013, 08:49 AM
wandfsmall wandfsmall is offline
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I figured I would post some tips to find a GOOD Dealership and get the best service you can get.

To find a good dealership.

1. Check to see if they are authorized to repair the mower they are selling. You have to be a Briggs dealer to repair Briggs engines under warranty. A good dealership will ALWAYS be authorized to repair the equipment that they sell. You would be surprised at how many dealerships are not authorized to do all of the repairs.

2. In most cases your better dealerships will be listed on Hydro-Gears dealer locator. My experience is that since in most cases the transmission is not the headliner a lot of dealer ship this one. I find having access to repair manuals beneficial to doing a good job on repairs. In fact that is the main reason I recommend Hydro-Gear over the other transmissions.

To get better service.

1. Buy your equipment and parts at the dealership. We have these things called computers that tell us what you have bought from us. The more you spend the faster we get to your equipment.

2. Treat them with a little respect, a good technician spends a lot of time training to improve his skills and do a better job. And a dealerships spends a lot of money trying to stock as many parts as we can to keep our mowers operational, if you go in calling them "stealerships" you are not likely to be on the top of the priority list. Remember just as you like to get rid of a pain in the butt customer we find it profitable to do the same.
I am the owner of an online mower parts distributor. I am also a Briggs Master Service Technician and Expert Certified Mechanic for Kohler. If my posts helps you please like my facebook page at
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