Originally Posted by Steve
This is an amazing story. It does make you wonder as you look back on this, what would you have done differently if you could have started again from scratch? What main lessons do you feel you learned from all this that you can now apply?
If I had to start over from scratch, I would not use the phonebook, I would not use post cards or mailers.
I would have social groups or meetings with commerce, I would friend board members of communities that have a homeowner association.
I would not work with best friends anymore.
I would not use the local labor ready offices
I would hire college students that are healthy and not into drinking girls and drugs.
I would not use work visa students.
I would start taking credit and debit on the spot with the technology that is out there today.
I would have a safety training meeting every other week
I would make employees sign off that they have been instructed on a job and the time requirements and if they fail my loss is there loss " in the profit sharing mode of pay" NY sucks when you try to dock people for failing.
no license - no job
no car - no job
no bank account - no job
behind in child support - no job, I dont get paid to do the paper work because you suck at taking care of a kid....
I would train people to do the work and use the trucks and hook up trailers in case one day I wanted to take off from work. there has to be someone you can trust.
I would explain that if someone runs out of fuel because they don't top off when they put something away, and walk a major retailers parking lot twice to get more fuel, there fired on the stop for stealing my labor production profits.
If someone tells me were "out" of fuel, there fired on the spot.
now that NYS wants to raise the minimum wage, were at a threshold where if someone says, thats not my job, i don't get paid to think, boom your fired on the spot.
my employees are at will workers, anyone can be fired for anything or nothing at anytime.
all trimmers spools are respun in the trucks while we drive to another location,
Oh yeah, if your texting, your fired.
speeding ticket, fired
never hire someone from a closed business, they were taught wrong, and lost money for the company, breaking them in costs you more and there going to want to be paid more for there "experience" .
I know some people here will argue about my views, but thats ok, its my views, and its what works for me now. you learn from your mistakes, and education and success stories.
what am I doing right now about all this.
in the past 48 hours I have
1. ordered new biz cards with facebook and website info
2. updated website with photos to be educational on the extra add on services
3. ordered lawn signs
4. new tires egr valve fuel air filters on the truck.
5. placed ad in the local paper that everyone reads
6. locked in month at bank for business promotion for bank members
7. bid properties
8. signed up with more nationals
9. did 2012 taxes
10. updated quickbooks with better member info and details
11. getting prices on trailer decals or wrap.
12. got pens I ordered.
13. looking at fuel storage as to save on purchases
14. looking at job apps for labor, everyone that has worked for me has been terminated.
15. typing on here is cheaper then shrink. its a good stress relief.