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Old 02-22-2013, 12:42 PM
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Quote:
Is there a book for "dummies" on how to bill
There are a lot of lawn care business books you can check out.

Quote:
Are letters bad; or could we maybe do a phone call in addition to the letter?
I am not saying letters are bad, they are just not as fast and convenient as a phone call. Think about how fast you can resign a new customer for this year if you call.

You: Hello Mr Smith I am just calling you to let you know we have a spot available for you on Tues to clean up your yard and get you ready for your mowing season this year. If that is alright with you, I will schedule you in and see you on Tues.

Customer: Ok, sounds good.

That would take you a minute or two?

Now with letters, you have to type them out. Send them. Wait for them to get delivered. Wait for a customer to call you back saying they got your letter. Then schedule the job.

Which would be more efficient? Which would give you a better chance of making a sale?
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