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Old 01-06-2013, 10:22 AM
BLC7 BLC7 is offline
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Quote:
Originally Posted by SECTLANDSCAPING View Post
I have never had a problem in 12 years using paypal to purchase items. There has been a lot of people defrauded through chargebacks. Again google it!

It might be different if the person used paypal to pay but in my case they paid through paypal with a credit card. paypal ruled in the customers favor and I had no way to appeal to the credit card company. For all I know paypal never did a thing besides threaten me with collections a half dozen times.

How do I know they didnt do sh*t? After waiting 90 days and being denied by paypal. I had a final invoice threatening legal action forwarded to the persons new address. The guy then called and said his wife paid the bill and he didnt recognize the charge. That it was all a mistake. He sent a cashiers check to me with a extra $100.

So if paypal was working with the CC company then why would they not shown him the invoice, the pictures of the work, the copies of the email, the phone logs?


Transaction date: Mar 27, 2012
Transaction amount: -$574.20 USD
Case #: _
Your transaction ID: _

Your buyer filed a chargeback with their credit card company asking to
reverse the above payment.
Although your buyer reversed this payment, we
want to work with the buyer's credit card company to get your money back.
We are using the information you sent us to dispute the reversal.

Please note that because the buyer already reversed the payment, it has
been removed from your PayPal balance.
The settlement fee the credit card
company charged for the reversal was also deducted from your account. If
the credit card company decides the case in your favor, this money will be
credited back to your PayPal balance.

Keep in mind that the credit card company determines the time frame and
outcome. It may take up to 75 days for the credit card company to reach a
final decision. We will email you once they complete their investigation.

**********************************-
What to Do Next
**********************************-

If you have any additional information related to this transaction, please
send it to us as soon as possible.

Here's how to send us information:

1. Log in to your PayPal account.
2. Click "Resolution Center" near the top of the page.
3. Click "View" next to this case and follow the instructions.


**********************************-
Other details:
**********************************-

This transaction was reversed for the following reasons(s):
Intangible items are not covered.


If you have questions about chargebacks and how to avoid them, log in to
your PayPal account and click "Help" at the top of any page.

Sincerely,
PayPal
Hey sec, this isn't an attack on you... but we run the risk of having a payment disputed regardless of using PayPal or a regular merchant account to accept cc's. I never said you wouldn't be immune to disputes.... in the end you finally got paid which is good, but it's reasonable to wonder why you waited 90 days instead of going straight to the customer to sort it out?

Were you able to salvage the account?
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