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Old 11-05-2012, 08:51 PM
stevef1201 stevef1201 is offline
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Join Date: Apr 2010
Location: Central Florida
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Quote:
Originally Posted by Hedgemaster View Post
I haven't been keeping this updated the way I used to but there are two noteworthy things to add.

1. Picked up a new client via my reviews/listing on Angie's list.

Actually, I picked up TWO new clients recently via Angie's List!

(a) The first was about a month ago. I did a mow and small leaf cleanup.
I'm going to do another leaf cleanup later this week and it looks like I'll be doing the mowing, and hedge trimming there next season as well. It's a condo association, which is a bit different for me. Thus far, I've only worked for homeowners with a few rental properties mixed in. This is the first property of this nature (large building with multiple tenants) that I've done.
The person who contacted me left a good review on Angie's List, so I'm off to a good start.


(b) A week ago I was called about doing an estimate for mowing/hedge trimming.
It turns out to be a rental property and is near another job on an existing route. The downside is that the front and back are not connected and I have to go around the corner to the alley to do the back yard.
For this reason, I bumped the price by over $10 more than for a comparably sized yard. I didn't think they would go for it, as most rental owners are tight with the money. I quoted $48 for biweekly service and got it.
PRICE IT at the amount YOU want - NOT what you think the client will pay!



The other thing worth noting is the BONUS I received today from one of my regulars!

I got a $100 bonus along with the $30 payment for the last cut of the season today!

The handwritten note attached read:

Hedge,
Thank you for doing such a good job for me all summer.
Here is a small bonus to express my appreciation.
I'll call you about doing the leaves.
Thanks again,
Client



I nearly fell over when I opened the envelope.
I'll be sending a thank you card.
Had something similar happen to me, not as big. My business advisor said to send them some flowers or something. I got them a plant, as I remember ehr mentioning a potted plant she had had died****just a thought
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