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Old 02-10-2012, 02:02 PM
lxarth lxarth is offline
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I started printing "PAST DUE" on the envelopes and the invoices about the middle of last year.

I stopped that and just picked up a "PAST DUE" stamp at the store. I think it cost me around $3.50.

I'm not sure if it really helped. It may have, as my customer are mostly caught up now.

What I started doing is having all my new customer sign contracts that state a late fee after the 15th of each month. I have waived the first late fee a couple of times, and just reminded the customer that there is a late fee after that.

The only other time I waived it was when I wasn't even sure if I sent out the invoice, and because the customer was new. When I brought it up, she said she would have the money for me when I came over. She handed me checks for last month and the current month. I noticed that the last months check had the date filled out for the 10th. So I think it may have slipped her mind, or I didn't send the invoice. So far she is a nice customer though.

I'm not sure if the PAST DUE stamps work or not. I guess since I don't have much missing from receivables, it's gotta help. If you think about it, it's just a couple of dollars, and it might help.

I do recommend stamping or printing on the outside as well. Let there neighbors know they wont pay the lawnmower guy.
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