Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum

» Welcome to the Gopher Lawn Care Business Forum
GopherHaul Landscaping & Lawn Care Business Marketing Forum

GopherHaul Landscaping & Lawn Care Business Marketing Forum (http://www.gopherforum.com/forum-index.php)
-   Health, Safety and Accident Issues. (http://www.gopherforum.com/forumdisplay.php?f=51)
-   -   My SCAG Tiget cub burst into FLAMES today!! (http://www.gopherforum.com/showthread.php?t=9115)

kb9nvh 05-24-2009 09:47 PM

My SCAG Tiget cub burst into FLAMES today!!
 
9 Attachment(s)
My SCAG Tiget cub burst into FLAMES!!
Model STC48V-19KAI serial C1602194 bought in 2006.
Today after about 30 minutes of mowing my SCAG tiger cub smelled like gasoline for a second, died 10 seconds later and then, after about 30 more seconds BURST into FLAMES and burned to the ground. This was used for my yard and had very low hours.
Here's some pictures
http://picasaweb.google.com/grimshady/SCAG_burnedup#
Doesn't look like I"m in the recall...so what the heck!!
You dont know how it feels to watch helplessly as your 6 thousand dollar mower burns to the ground before your eyes..Water just made the flames worse (the fire department was spraying it). Must have lost a fuel line I guess somehow and had raw gas feeding the flames... dont know what sparked it since the muffler is on the back and the flames were, well, I guess everywhere on the engine...but seemed like a lot of flames between the engine and the seat.

Anyone have any recommendations besides call SCAG, my dealer, my insurance company (wonder if they will pay this much money for a mower)??
http://lh4.ggpht.com/_s-A-fQC6IJ4/Sh...2/IMAG0004.jpg

CHEESE2009 05-24-2009 10:03 PM

holy crap!

Now that's what I call a bad friggen day!!!

I hope your insurance company can help you out!

The worst part is, there is no one to take your frustrations out on lol, that thing just blew up!

Glad to hear your ok! I'm assuming you are! Are you?

musician/lawnman 05-24-2009 10:33 PM

Wow, I hope you are ok, Sorry to hear about the fire. Seems to me this is not an isolated incident.....
Check out this post here: http://www.gopherforum.com/showthrea...ht=burns+95%25

This woman lost here life to a fire on a Scagg earlier this year. Was very sad to hear.

kb9nvh 05-25-2009 07:55 AM

SCAG had a recall but seems to have ended in 2004. Mines a 2006 with like 50 hours on it. On another forum most think the insurance wont cover something like this..I needed to get specific insurance for it. I hope SCAG comes through with something or its back to kmart mowers for me....

SuperiorPower 05-25-2009 09:34 AM

Quote:

Originally Posted by kb9nvh (Post 51988)
SCAG had a recall but seems to have ended in 2004. Mines a 2006 with like 50 hours on it. On another forum most think the insurance wont cover something like this..I needed to get specific insurance for it. I hope SCAG comes through with something or its back to kmart mowers for me....

I would start with the Scag dealer. Explain to them what happened, BUT be honest with them IF there is anything that you know could have caused this. Don't get irate with them because, a) they are only representing the manufacturer, b) they can be a great help to you to fight the manufacturer if you keep them on your side.

If the dealer tells you they can do nothing, ask for a telephone number for Scag or a Scag distributor representative. They may not give you contact info for their contacts (and I can't say that I blame them). If they don't, ask if they can have someone from Scag call you. Remember, don't get irate because getting irate does not help you. After all, if you get irate that makes you look like a looser. And if this was my Scag dealership, I would think that you are at fault and are trying to cover something up. Professional frustration at the lose of your expensive machine is to be expected and is completely different than being irate.

Quote:

Originally Posted by kb9nvh (Post 51988)
or its back to kmart mowers for me....

Oh. I am suddenly sick to my stomach. I am about to puke! (no offense to you) Any machine you buy from a box store is going to be junk before it is loaded into your truck or trailer. If the Scag were a box store machine I GUARANTEE you would not be getting reimbursed by the manufacture.... It would be your lose. Completely, absolutely, and indefinitely. To be nice about it, with a box store, they care nothing about you as the end user unless you buy another machine from them. To be plain about it, the box stores and the manufacturer who sell through the box stores care only at money in their pocket which is why they have teamed up. The manufacturer only wants to sell machines and does not care about making sure they get proper warranty coverage or proper service from a qualified dealer otherwise they would use a servicing dealer. The box store does not care about warranty or proper service either. This is evidenced by the fact they do not provide a service center in their facility. But then again, I don't know that I would take my machine to them if they did have a service center in-house....

A servicing dealer (like the Scag dealer) will work for you and cares about you as a customer even when you are not buying another new machine from them every 5 years. They care about creating a relationship. Most end users would not permit a servicing dealer to get away with the things that they permit a box store to get away with. And after the box store has done them wrong they go right back to the box store or another box store and buy another junk unit. Remember "don't expect different results if you continue to do the same thing". Let me ask you, why did you ever go buy a Scag? Was it perhaps because you were feed up with the box store junk?

Box stores care only to sell you another machine once your current poorly designed machine has broken down and is no longer yard worthy. And another one after that. And another after that one. The box store machines are cheap consumer grade and are designed to, at best, last only up to 7-8 years in consumer use while the commercial units (like Scag) are designed to last for up to 15 years under commercial use. So please understand my nausea.:D

kb9nvh 05-25-2009 10:46 AM

***I would start with the Scag dealer. Explain to them what happened, BUT be honest with them IF there is anything that you know could have caused this. Don't get irate with them because, a) they are only representing the manufacturer, b) they can be a great help to you to fight the manufacturer if you keep them on your side.

I wont get Irate...although I feel like I should have known about this issue before putting myself at risk..what if this had burst into flames close to my home?? I would have had to watch both burn while waiting for the fire department. I understand that engineering mistakes happen...SCAG should bear the cost to make this right. They are a premium commercial mower and I do absolutely expect superior service from them. In this case, there's not much gray area...This mower was greased and oil changed by me and I wasn't in the engine area tweaking bolts or messing with the carburetor. The mower only had about 50 hours on it and the only things I've done to it was grease it, change the blades this year and change oil and filter.



***Any machine you buy from a box store is going to be junk before it is loaded into your truck or trailer.
This is sort of my point...my scag went from premium mower to junk in and instant but only 2 years to recover my 6.5K it had better been good. I know people who spent way less on a ZTR mower and they are still going strong.


***A servicing dealer (like the Scag dealer) will work for you and cares about you as a customer even when you are not buying another new machine from them every 5 years. Let me ask you, why did you ever go buy a Scag? Was it perhaps because you were feed up with the box store junk?

Well, here's where the rubber meets the road. We will find out what the 6.5K bought me tomorrow. I bought the SCAG for the reason you cite. A mower to last me (homeowner non-commercial) a lifetime. That's not what I got apparently

***Box stores care only to sell you another machine once your current poorly designed machine has broken down and is no longer yard worthy. And another one after that. And another after that one. The box store machines are cheap consumer grade and are designed to, at best, last only up to 7-8 years in consumer use while the commercial units (like Scag) are designed to last for up to 15 years under commercial use.

It was just tounge in cheek on the box store mower but yous have to admit that I could have had a lot of new mowers a lot longer for 6.5K.

Fresh Cut 05-30-2009 09:29 PM

Sorry to hear this man. :(

I hope Scag comes through for you, it seems like something like this should be small potatoes for a big company to cover. Even if only to possibly keep a customer and keep you from bad mouthing them from here to Tulsa.

The yard looks great, though. :D

kb9nvh 05-30-2009 09:37 PM

thanks, I'll update when I find out more.


Quote:

Originally Posted by Fresh Cut (Post 52303)
Sorry to hear this man. :(

I hope Scag comes through for you, it seems like something like this should be small potatoes for a big company to cover. Even if only to possibly keep a customer and keep you from bad mouthing them from here to Tulsa.

The yard looks great, though. :D


Steve 05-31-2009 11:05 AM

This does make me wonder if there are more mowers out there catching on fire like this and we just don't know about it.

kb9nvh 05-31-2009 01:04 PM

Well, certainly a few. It appears that mine just had a catastrophic gas line failure. I think that it might be possible to force the failure points of something like this to a place where the gas wont leak around the engine. Positive threaded gas lines would keep a line from just "popping off" and then dumping the tank contents onto wherever its pointed. Vacuum operated fuel petclocks (cant say pet****..LOL) could be used to shut off fuel flow in the event the engine quits.

These expensive commercial mowers surly have the headroom to add a few safety measures into the fuel deliver system.

Quote:

Originally Posted by Steve (Post 52330)
This does make me wonder if there are more mowers out there catching on fire like this and we just don't know about it.



All times are GMT -5. The time now is 12:22 AM.

Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
(C) 2011 Riggs Publications - Terms of use & Privacy Policy

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Engine question
Blue Star Lawn Care
03-30-2015 09:47 PM
Yesterday 11:21 PM
by Blue Star Lawn Care
3 65
First big mower decision?
SGL1
03-28-2015 08:58 AM
Yesterday 11:21 PM
by ExtremeLawncareServices
14 235
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
Yesterday 11:16 PM
by CurbAppeal1
11 317
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Yesterday 11:07 PM
by ExtremeLawncareServices
36 4,140
Trailer flooring...
Pattersonllc
Yesterday 02:40 PM
Yesterday 10:34 PM
by SGL1
4 59
Staff at school give me...
LawnCareMan280
Yesterday 09:00 PM
Yesterday 09:00 PM
by LawnCareMan280
0 38
Flag or no flag
Matther777
03-24-2015 02:41 PM
Yesterday 08:05 PM
by shadrach
11 390
New to the site
tl757
Yesterday 07:30 PM
Yesterday 07:30 PM
by tl757
0 18
Billing methods
jcurr33
03-26-2015 01:33 PM
Yesterday 07:10 PM
by shadrach
9 284
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 06:30 PM
by lxarth
10 277
Snow removal contracts
CDLAWNCARE
Yesterday 02:57 PM
Yesterday 02:57 PM
by CDLAWNCARE
0 40
landscape insurance
clarkslawn
03-30-2015 10:14 PM
Yesterday 02:14 PM
by Steve
1 66
Covering a landscape...
Dan Tanner
03-29-2015 09:01 AM
Yesterday 02:00 PM
by Steve
6 158
Dethatching attachments
jcurr33
03-29-2015 08:56 PM
Yesterday 01:50 PM
by Steve
3 104
Tree Service
Yard Elements
09-10-2011 08:19 PM
Yesterday 01:39 PM
by Steve
25 8,627
Hydro oil
googus
03-30-2015 06:45 AM
Yesterday 05:42 AM
by mac83
3 81
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-30-2015 10:51 PM
by SC93
22 639
Employee job training...
brookline
12-15-2014 07:15 PM
03-30-2015 07:39 PM
by SGL1
30 2,479
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
03-30-2015 07:36 PM
by SGL1
16 617
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
03-30-2015 07:08 PM
by Dan Tanner
7 445
Bid for large home...
lxarth
03-22-2015 11:06 AM
03-30-2015 07:03 PM
by avetslawncare
11 437
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
03-30-2015 02:07 PM
by Steve
4 455
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
03-30-2015 01:40 PM
by Steve
3 219
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-30-2015 01:36 PM
by Steve
16 3,516
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
03-29-2015 01:18 PM
by jrs.landscaping
5 168
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-29-2015 08:42 AM
by Dan Tanner
5 646
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
03-28-2015 08:37 AM
by Dan Tanner
5 226
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 299
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 269
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 891
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 1,310
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,645
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 359
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 244
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,712
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 595
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 158
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 262
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 177
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 153
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,646
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 900
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,633
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 302
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 207
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 599
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 314
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 537
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 541
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,378
Read more about these lawn care business marketing categories.
General Business:
GopherHaul, Podcast
How to Estimate - Services To Offer:
Aeration, Apartment / Condo, bed edging, Color Change Plantings, Dethatching, Edging, Fall Leaf Cleanups, Foreclosed Homes, Gutter Cleaning, Hardscaping, Hedge Trimming, Home Safety Inspection, Irrigation, Landscape Project, Lawn Mower Repair, Mowing, Mulch Jobs, Outdoor decoration, Parking Lot Cleanups, Pet Waste Removal, Pressure Washing, Property Management, Snow plowing, Stump Grinding, Tree Removal
How to Estimate Jobs:
Lawn Care Business:
Barter, Bikini Lawn Care, Business Failure, Business loan, Business Plan, Debt, Debt Collection, Estimate or Proposal Form, Franchise, Fuel surcharge, How to sell, Insurance, Job Tracking, Lawn Care Contract, Lawn Care Customer Survey, Lawn Care Uniform, Lawn Care Videos, Operational Costs, Overhead Costs, Prepay, Pricing, Start up, Tiger Time Lawn Care,
Lawn Care Business Books:
Lawn Care Customers:
Buying customers, Commercial Customers, Customer Retention, How to get, Residential Customers
Lawn Care Employees:
1 Man Lawn Crew, Bonus Pay, training, Your First Employee
lawn care equipment:
bed edger, Lawn Care Truck, Leaf Sweeper, Mower, New Arrival, Trailer, UltraVac
Lawn Care Marketing:
Billboard, Brochure, Business Card, Community Projects To Promote Your Business, Coupons, Cross Promotion / Synergy, Direct Mail, Door hanger, door to door, Free Giveaway Contest, Free Lawn Care Flyer Template, Gift or Discount Cards, home show, Internet, Lawn Care Business Sales Letter, Lawn Care Logo, Lawn Care Marketing, Lawn Care Truck & Trailer Signs, Lawn Care Website, Lawn Signs, Magazine Ad, Magnets, Mailing list, Marketing on Craigslist.com, Newspaper Ads, Parade, Postcards, publicity stunt, Referrals, Review My Lawn Care Marketing Material, t-shirt, Welcoming Kit, Word Of Mouth
Seasonal Promotion Ideas:
4th of July, Armed Forces Day, Christmas, Election Day, Fall, Halloween, Memorial Day, Spring, Summer, Valentine's Day, Veteran's Day, Winter:
Software:
Estimation Software, Landscaper Software, Landscaping Business Software, Landscaping Estimate Software, Landscaping Software, Lawn Care Business Software, Lawn Care Estimating Software, Lawn Care Software, Mowing Software
Uncategorized:
Video:
Website:
Search Engine Optimization
» Lawn Care Business Discussion Categories
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:22 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:22 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy