Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum

» Welcome to the Gopher Lawn Care Business Forum
GopherHaul Landscaping & Lawn Care Business Marketing Forum

GopherHaul Landscaping & Lawn Care Business Marketing Forum (http://www.gopherforum.com/forum-index.php)
-   Health, Safety and Accident Issues. (http://www.gopherforum.com/forumdisplay.php?f=51)
-   -   My SCAG Tiget cub burst into FLAMES today!! (http://www.gopherforum.com/showthread.php?t=9115)

kb9nvh 05-24-2009 09:47 PM

My SCAG Tiget cub burst into FLAMES today!!
 
9 Attachment(s)
My SCAG Tiget cub burst into FLAMES!!
Model STC48V-19KAI serial C1602194 bought in 2006.
Today after about 30 minutes of mowing my SCAG tiger cub smelled like gasoline for a second, died 10 seconds later and then, after about 30 more seconds BURST into FLAMES and burned to the ground. This was used for my yard and had very low hours.
Here's some pictures
http://picasaweb.google.com/grimshady/SCAG_burnedup#
Doesn't look like I"m in the recall...so what the heck!!
You dont know how it feels to watch helplessly as your 6 thousand dollar mower burns to the ground before your eyes..Water just made the flames worse (the fire department was spraying it). Must have lost a fuel line I guess somehow and had raw gas feeding the flames... dont know what sparked it since the muffler is on the back and the flames were, well, I guess everywhere on the engine...but seemed like a lot of flames between the engine and the seat.

Anyone have any recommendations besides call SCAG, my dealer, my insurance company (wonder if they will pay this much money for a mower)??
http://lh4.ggpht.com/_s-A-fQC6IJ4/Sh...2/IMAG0004.jpg

CHEESE2009 05-24-2009 10:03 PM

holy crap!

Now that's what I call a bad friggen day!!!

I hope your insurance company can help you out!

The worst part is, there is no one to take your frustrations out on lol, that thing just blew up!

Glad to hear your ok! I'm assuming you are! Are you?

musician/lawnman 05-24-2009 10:33 PM

Wow, I hope you are ok, Sorry to hear about the fire. Seems to me this is not an isolated incident.....
Check out this post here: http://www.gopherforum.com/showthrea...ht=burns+95%25

This woman lost here life to a fire on a Scagg earlier this year. Was very sad to hear.

kb9nvh 05-25-2009 07:55 AM

SCAG had a recall but seems to have ended in 2004. Mines a 2006 with like 50 hours on it. On another forum most think the insurance wont cover something like this..I needed to get specific insurance for it. I hope SCAG comes through with something or its back to kmart mowers for me....

SuperiorPower 05-25-2009 09:34 AM

Quote:

Originally Posted by kb9nvh (Post 51988)
SCAG had a recall but seems to have ended in 2004. Mines a 2006 with like 50 hours on it. On another forum most think the insurance wont cover something like this..I needed to get specific insurance for it. I hope SCAG comes through with something or its back to kmart mowers for me....

I would start with the Scag dealer. Explain to them what happened, BUT be honest with them IF there is anything that you know could have caused this. Don't get irate with them because, a) they are only representing the manufacturer, b) they can be a great help to you to fight the manufacturer if you keep them on your side.

If the dealer tells you they can do nothing, ask for a telephone number for Scag or a Scag distributor representative. They may not give you contact info for their contacts (and I can't say that I blame them). If they don't, ask if they can have someone from Scag call you. Remember, don't get irate because getting irate does not help you. After all, if you get irate that makes you look like a looser. And if this was my Scag dealership, I would think that you are at fault and are trying to cover something up. Professional frustration at the lose of your expensive machine is to be expected and is completely different than being irate.

Quote:

Originally Posted by kb9nvh (Post 51988)
or its back to kmart mowers for me....

Oh. I am suddenly sick to my stomach. I am about to puke! (no offense to you) Any machine you buy from a box store is going to be junk before it is loaded into your truck or trailer. If the Scag were a box store machine I GUARANTEE you would not be getting reimbursed by the manufacture.... It would be your lose. Completely, absolutely, and indefinitely. To be nice about it, with a box store, they care nothing about you as the end user unless you buy another machine from them. To be plain about it, the box stores and the manufacturer who sell through the box stores care only at money in their pocket which is why they have teamed up. The manufacturer only wants to sell machines and does not care about making sure they get proper warranty coverage or proper service from a qualified dealer otherwise they would use a servicing dealer. The box store does not care about warranty or proper service either. This is evidenced by the fact they do not provide a service center in their facility. But then again, I don't know that I would take my machine to them if they did have a service center in-house....

A servicing dealer (like the Scag dealer) will work for you and cares about you as a customer even when you are not buying another new machine from them every 5 years. They care about creating a relationship. Most end users would not permit a servicing dealer to get away with the things that they permit a box store to get away with. And after the box store has done them wrong they go right back to the box store or another box store and buy another junk unit. Remember "don't expect different results if you continue to do the same thing". Let me ask you, why did you ever go buy a Scag? Was it perhaps because you were feed up with the box store junk?

Box stores care only to sell you another machine once your current poorly designed machine has broken down and is no longer yard worthy. And another one after that. And another after that one. The box store machines are cheap consumer grade and are designed to, at best, last only up to 7-8 years in consumer use while the commercial units (like Scag) are designed to last for up to 15 years under commercial use. So please understand my nausea.:D

kb9nvh 05-25-2009 10:46 AM

***I would start with the Scag dealer. Explain to them what happened, BUT be honest with them IF there is anything that you know could have caused this. Don't get irate with them because, a) they are only representing the manufacturer, b) they can be a great help to you to fight the manufacturer if you keep them on your side.

I wont get Irate...although I feel like I should have known about this issue before putting myself at risk..what if this had burst into flames close to my home?? I would have had to watch both burn while waiting for the fire department. I understand that engineering mistakes happen...SCAG should bear the cost to make this right. They are a premium commercial mower and I do absolutely expect superior service from them. In this case, there's not much gray area...This mower was greased and oil changed by me and I wasn't in the engine area tweaking bolts or messing with the carburetor. The mower only had about 50 hours on it and the only things I've done to it was grease it, change the blades this year and change oil and filter.



***Any machine you buy from a box store is going to be junk before it is loaded into your truck or trailer.
This is sort of my point...my scag went from premium mower to junk in and instant but only 2 years to recover my 6.5K it had better been good. I know people who spent way less on a ZTR mower and they are still going strong.


***A servicing dealer (like the Scag dealer) will work for you and cares about you as a customer even when you are not buying another new machine from them every 5 years. Let me ask you, why did you ever go buy a Scag? Was it perhaps because you were feed up with the box store junk?

Well, here's where the rubber meets the road. We will find out what the 6.5K bought me tomorrow. I bought the SCAG for the reason you cite. A mower to last me (homeowner non-commercial) a lifetime. That's not what I got apparently

***Box stores care only to sell you another machine once your current poorly designed machine has broken down and is no longer yard worthy. And another one after that. And another after that one. The box store machines are cheap consumer grade and are designed to, at best, last only up to 7-8 years in consumer use while the commercial units (like Scag) are designed to last for up to 15 years under commercial use.

It was just tounge in cheek on the box store mower but yous have to admit that I could have had a lot of new mowers a lot longer for 6.5K.

Fresh Cut 05-30-2009 09:29 PM

Sorry to hear this man. :(

I hope Scag comes through for you, it seems like something like this should be small potatoes for a big company to cover. Even if only to possibly keep a customer and keep you from bad mouthing them from here to Tulsa.

The yard looks great, though. :D

kb9nvh 05-30-2009 09:37 PM

thanks, I'll update when I find out more.


Quote:

Originally Posted by Fresh Cut (Post 52303)
Sorry to hear this man. :(

I hope Scag comes through for you, it seems like something like this should be small potatoes for a big company to cover. Even if only to possibly keep a customer and keep you from bad mouthing them from here to Tulsa.

The yard looks great, though. :D


Steve 05-31-2009 11:05 AM

This does make me wonder if there are more mowers out there catching on fire like this and we just don't know about it.

kb9nvh 05-31-2009 01:04 PM

Well, certainly a few. It appears that mine just had a catastrophic gas line failure. I think that it might be possible to force the failure points of something like this to a place where the gas wont leak around the engine. Positive threaded gas lines would keep a line from just "popping off" and then dumping the tank contents onto wherever its pointed. Vacuum operated fuel petclocks (cant say pet****..LOL) could be used to shut off fuel flow in the event the engine quits.

These expensive commercial mowers surly have the headroom to add a few safety measures into the fuel deliver system.

Quote:

Originally Posted by Steve (Post 52330)
This does make me wonder if there are more mowers out there catching on fire like this and we just don't know about it.



All times are GMT -5. The time now is 08:23 AM.

Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
(C) 2011 Riggs Publications - Terms of use & Privacy Policy

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Leaf Box & Loader Set...
ringahding1
Today 06:20 AM
Today 06:20 AM
by ringahding1
0 16
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
Today 05:42 AM
by stevef1201
9 340
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 11:51 PM
by TNTurf
5 600
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
Yesterday 09:51 PM
by ExtremeLawncareServices
15 525
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 09:32 PM
by ExtremeLawncareServices
154 11,126
Cheapskate Landlord...
Mr. Mow
Yesterday 06:33 AM
Yesterday 08:44 PM
by biglee
6 156
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
Yesterday 08:34 PM
by biglee
10 1,678
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
Yesterday 07:13 PM
by SGL1
2 117
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
Yesterday 06:15 PM
by Steve
3 245
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
Yesterday 05:42 PM
by SGL1
7 1,205
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
Yesterday 04:41 PM
by Steve
1 118
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
Yesterday 04:24 PM
by Steve
1 199
questions on order to...
jack2048
10-13-2014 11:15 AM
Yesterday 03:27 PM
by Mr. Mow
15 626
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
Yesterday 02:22 PM
by Steve
1 234
This sucks...
Matther777
09-18-2014 04:56 PM
Yesterday 02:14 PM
by Steve
14 2,073
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
Yesterday 02:11 PM
by Steve
7 371
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
Yesterday 02:09 PM
by Steve
1 212
first year update
cmdlawncare
08-12-2014 05:41 PM
Yesterday 02:07 PM
by Steve
3 1,188
Pda
stevef1201
10-18-2014 02:05 PM
10-19-2014 11:27 PM
by SGL1
2 193
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 555
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 858
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,215
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 597
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 339,893
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-15-2014 02:57 PM
by Steve
2 339
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 306
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,400
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,419
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,499
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 442
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 602
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 444
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 793
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,419
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 760
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,561
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 983
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 883
First Time River Rock...
berryjam
10-09-2014 06:09 PM
10-10-2014 11:08 AM
by Steve
2 536
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-10-2014 11:03 AM
by Steve
1 525
Question?what should I...
dalvan0
09-24-2014 11:10 PM
10-09-2014 05:58 PM
by kslawn
28 2,052
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
10-09-2014 04:19 PM
by Just for Cuts
25 2,913
snowplowing
jshak40
09-01-2014 07:20 AM
10-09-2014 02:21 PM
by Steve
25 3,560
Changing Scag Freedom Z...
maggiedavidson
10-06-2014 12:24 PM
10-08-2014 06:34 PM
by ExtremeLawncareServices
7 769
The most dangerous part...
Steve
10-06-2014 02:45 PM
10-07-2014 04:18 PM
by ExtremeLawncareServices
3 751
Good Mower
jack2048
10-04-2014 05:34 PM
10-07-2014 01:05 PM
by Steve
7 835
Mulching fad killing...
Tree geek
10-06-2014 08:37 PM
10-06-2014 08:37 PM
by Tree geek
0 654
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-06-2014 02:53 PM
by Steve
11 1,380
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
10-06-2014 01:30 PM
by Steve
4 1,245
A GREAT Story
stevef1201
10-02-2014 10:33 AM
10-06-2014 12:50 PM
by Steve
6 1,048
Read more about these lawn care business marketing categories.
General Business:
GopherHaul, Podcast
How to Estimate - Services To Offer:
Aeration, Apartment / Condo, bed edging, Color Change Plantings, Dethatching, Edging, Fall Leaf Cleanups, Foreclosed Homes, Gutter Cleaning, Hardscaping, Hedge Trimming, Home Safety Inspection, Irrigation, Landscape Project, Lawn Mower Repair, Mowing, Mulch Jobs, Outdoor decoration, Parking Lot Cleanups, Pet Waste Removal, Pressure Washing, Property Management, Snow plowing, Stump Grinding, Tree Removal
How to Estimate Jobs:
Lawn Care Business:
Barter, Bikini Lawn Care, Business Failure, Business loan, Business Plan, Debt, Debt Collection, Estimate or Proposal Form, Franchise, Fuel surcharge, How to sell, Insurance, Job Tracking, Lawn Care Contract, Lawn Care Customer Survey, Lawn Care Uniform, Lawn Care Videos, Operational Costs, Overhead Costs, Prepay, Pricing, Start up, Tiger Time Lawn Care,
Lawn Care Business Books:
Lawn Care Customers:
Buying customers, Commercial Customers, Customer Retention, How to get, Residential Customers
Lawn Care Employees:
1 Man Lawn Crew, Bonus Pay, training, Your First Employee
lawn care equipment:
bed edger, Lawn Care Truck, Leaf Sweeper, Mower, New Arrival, Trailer, UltraVac
Lawn Care Marketing:
Billboard, Brochure, Business Card, Community Projects To Promote Your Business, Coupons, Cross Promotion / Synergy, Direct Mail, Door hanger, door to door, Free Giveaway Contest, Free Lawn Care Flyer Template, Gift or Discount Cards, home show, Internet, Lawn Care Business Sales Letter, Lawn Care Logo, Lawn Care Marketing, Lawn Care Truck & Trailer Signs, Lawn Care Website, Lawn Signs, Magazine Ad, Magnets, Mailing list, Marketing on Craigslist.com, Newspaper Ads, Parade, Postcards, publicity stunt, Referrals, Review My Lawn Care Marketing Material, t-shirt, Welcoming Kit, Word Of Mouth
Seasonal Promotion Ideas:
4th of July, Armed Forces Day, Christmas, Election Day, Fall, Halloween, Memorial Day, Spring, Summer, Valentine's Day, Veteran's Day, Winter:
Software:
Estimation Software, Landscaper Software, Landscaping Business Software, Landscaping Estimate Software, Landscaping Software, Lawn Care Business Software, Lawn Care Estimating Software, Lawn Care Software, Mowing Software
Uncategorized:
Video:
Website:
Search Engine Optimization
» Lawn Care Business Discussion Categories
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:23 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:23 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy