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-   Starting a lawn care business. (http://www.gopherforum.com/forumdisplay.php?f=32)
-   -   5 things to ask your LOC (http://www.gopherforum.com/showthread.php?t=6510)

Big Lebowski 07-18-2007 10:02 PM

I have read this several times. So what are the 5 things to ask your LOC?

Steve 07-18-2007 10:04 PM

Do you mean lawn care operator?

Big Lebowski 07-18-2007 10:44 PM

Yes. A yellow page suggestion was to say something about calling for the 5 things to ask your lawn care provider before hiring them.

tiedeman 07-18-2007 11:08 PM

I can only think of 3 definite to ask

1. How long have they been in business
2. Are they insured
3. Are they licensed and/or certified

Big Lebowski 07-19-2007 11:45 AM

This is from the Lawn Care Rebel book. I was curious if there actually is 5 questions to use. I love this idea and like to implement it. Anybody know?

Chestin Salisbury of www.LawnCareMarketingMagic.com directory advertising is that it can be profitable IF you design your ad properly.

Instead of just listing your services like all the other advertising lemmings, offer them some free information to help make their job easier. Put something like: "Do you know the '5 Questions You Should Ask Any Lawn Care Provider Before Letting Them Care For Your Lawn'? Before calling any other company, listen to this FREE recorded message by calling XXXXXX-
XXXX 24 hours a day."

You would then set up a special voice mail where you list the 5 reasons on the message. At the end of the message, you could present them with another offer that encourages them to leave their contact information after the beep, thus allowing you to continue to educate them on your services. This next offer could alsostart the process of weeding out the tire kickers.

Steve 07-19-2007 05:33 PM

1. Is your landscaping company licensed?

2. Do you know what fertilizers and pesticides they're applying? How toxic are they? What will be the long-term effects? Are they harmful to the environment? Are they being applied at the correct rate and time? Will they destroy beneficial insects and plants? Could a less expensive or less toxic chemical be used as effectively?

3. Are they picking up the grass clippings?

4. Are they responsible? If you have a problem, does your service show up, return your call and fix the problem?

5. Is your lawn being over-treated? Take grub worms for example, just because you see one doesn't necessarily indicate a major infestation. Lawns with five or fewer grubs per square foot need not be treated at all.

Clean Lawn 07-19-2007 07:05 PM

Ok if your just starting out and aren't insure because this seems to come up quite a bit. No I am not saying I don't want to be insured but I am checking out all the different companies so that I can get the best for my company and not the first one I see. Is somehow the company less than one that is? I mean just because someone is new and doesn't have it yet doesn't mean they are one of the best out there.

Big Lebowski 07-19-2007 07:27 PM

Quote:

Originally Posted by [b
Quote[/b] (Clean Lawn @ July 19 2007,7:05)]Ok if your just starting out and aren't insure because this seems to come up quite a bit. No I am not saying I don't want to be insured but I am checking out all the different companies so that I can get the best for my company and not the first one I see. Is somehow the company less than one that is? I mean just because someone is new and doesn't have it yet doesn't mean they are one of the best out there.

I'm not sure I understand your post.

Steve 07-19-2007 07:34 PM

Quote:

Originally Posted by [b
Quote[/b] ]Ok if your just starting out and aren't insure because this seems to come up quite a bit. No I am not saying I don't want to be insured but I am checking out all the different companies so that I can get the best for my company and not the first one I see. Is somehow the company less than one that is? I mean just because someone is new and doesn't have it yet doesn't mean they are one of the best out there.

It's a marketing angle. If you have insurance and another lawn care operator doesn't, then you want to try to sell the customer on the benefit of you having insurance. You can point out if an uninsured lco gets injured on a homeowner's property, the homeowner can be sued by the person injured.

Once the homeowner is aware of this, they may want to pay a little more to hire an insured lco.

You always want to make your company look better than competitors so you just accentuate your positives.

Big Lebowski 07-19-2007 07:39 PM

Quote:

Originally Posted by [b
Quote[/b] (Clean Lawn @ July 19 2007,7:05)]Ok if your just starting out and aren't insure because this seems to come up quite a bit. No I am not saying I don't want to be insured but I am checking out all the different companies so that I can get the best for my company and not the first one I see. Is somehow the company less than one that is? I mean just because someone is new and doesn't have it yet doesn't mean they are one of the best out there.

Ok I re-read it and read Teams reply and understand now.


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