Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum

» Welcome to the Gopher Lawn Care Business Forum
GopherHaul Landscaping & Lawn Care Business Marketing Forum

GopherHaul Landscaping & Lawn Care Business Marketing Forum (http://www.gopherforum.com/forum-index.php)
-   Starting a lawn care business. (http://www.gopherforum.com/forumdisplay.php?f=32)
-   -   Contract OR No Contract ?? (http://www.gopherforum.com/showthread.php?t=18041)

gomarshall12 02-03-2013 09:21 PM

Contract OR No Contract ??
 
Simple question ... CONTRACT or NO CONTRACT?

I want to see everyone's opinion, and WHY? for BOTH Residential AND Commercial contract OR no contract use.

mac83 02-04-2013 05:53 AM

I do not use contracts for ( Res. ) Work . I do use contracts for ( Commerical ) Work.

Caskey Lawns & Landscapes 02-04-2013 07:21 AM

Many residential customers don't like signing contracts, Up until last season I never pushed the issue but I had two customers that I could not collect $$ from because I had no signed agreement in place which prevented me from going after my money....

This season I will have all signed agreements in place, it's just good business :cool:

I find it easier to sell if you have an out for the customer, I include a just cause section which allows the customer to terminate the agreement with a written notice and a fee.....;)

jsslawncare 02-04-2013 08:03 AM

I don't have contract's for anyone.

gomarshall12 02-04-2013 09:56 AM

Quote:

Originally Posted by dougcaskey (Post 121521)
Many residential customers don't like signing contracts, Up until last season I never pushed the issue but I had two customers that I could not collect $$ from because I had no signed agreement in place which prevented me from going after my money....

This season I will have all signed agreements in place, it's just good business :cool:

I find it easier to sell if you have an out for the customer, I include a just cause section which allows the customer to terminate the agreement with a written notice and a fee.....;)

I could certainly see the benefit of having one. I feel it will be a harder sell, but that is something to save your butt in the end if it comes down to it.

Cashin H&P 02-04-2013 10:12 AM

I have contrats for all maintance accounts worth over $200 a month, so all lawns that are $50 + per cut. I do this because I feel that is the amount of money that is worth going to court for if the custome doesnt pay. I agree with having a way for the customer to break the contract, you need to cover your ***.

bblawn08 02-04-2013 02:55 PM

contracts for all
 
we have contracts with everyone we do buissness with, we used to not have res. contracts but then some people wouldnt finish paying at the end of the year, so now we do contracts for everything we do some still dont like it but once we explain why we have to they dont seem to mind signing it.

LawnBoy0311 02-04-2013 04:10 PM

I don't use contracts. It's been a good selling point for me. The customers don't feel like they are stuck with me and it gives the the choice to go if they want. But I don't advertise "No Contracts", nor bring it up in conversation. If they ask I tell the there isn't one. It puts them at ease with me and makes them more comfortable. I haven't had any big problems with non payers...I have a nice letter I send to them and they usually pay. This year everything is prepay so I won't have to chase money. I'm taking the Cheese approach on things.

I see both sides to the story though. If it's a big job like some of the guys were saying, a contract would be a good thing.

Maybe one day I'll look into doing them, but if it works for me now, theres no point to change it.

dpld 02-04-2013 04:50 PM

i use contracts for everyone and everything and i think it is foolish to not use them.
the problem is there is confusion as to what the contract means.

my contracts are a clear outline of what will be done and for how much and the customer is signing it agreeing for the said proposal and is promising to pay for what is done.

there is no commitment and if someone wants to opt out they are free to do so and just pay what you owe and we will be on our way with no hard feelings.

some companies use contracts as a means to rope people in.

most commercial insurance carriers want to see a valid contract in the even of a claim and contracts are one way of them preventing insurance fraud.

it is also a very important tool in collecting your money if legal channels need to be explored.
i have in 23 years only had one person that i had to go to court with and it was because of that contract as well as my other means of record keeping that pretty much made it a clear home run shot for me in the court room and proved the dude was just trying to get something for nothing.

unfortunately in this day and age you can not go by the gentleman's agreement anymore.

it is also how you present it.
i go there with my quote sheet and fill it all out and give them a detailed estimate and tear off two of the three copies and hand it to them and tell them that if they want to move forward just sign the authorization to do the work and return 1 copy and we will schedule the job.

most of the time they sign it right there and then and others may have to wait for their hubby to look it over and then they send it.

the word contract never gets uttered out of my mouth, it is a authorization to proceed with the work.
it is required by my insurance carrier.

even if it is a lawn contract where you will be there for 8 months or so the contract just outlays the schedule, duration and cost of the work and the billing terms and if someone wants to bail in june they are free to do so, it's their choice.
i have heard of guys that use automatic renewal contracts that include penalties for early termination and those are the contracts that give them a bad name.

all you need to do is have the pen and paper version of the gentleman's handshake agreement for your typical everyday job and for commercial you always got to have it in writing and you need to be a lot more detailed.

gomarshall12 02-04-2013 06:54 PM

Quote:

Originally Posted by dpld (Post 121560)
i use contracts for everyone and everything and i think it is foolish to not use them.
the problem is there is confusion as to what the contract means.

my contracts are a clear outline of what will be done and for how much and the customer is signing it agreeing for the said proposal and is promising to pay for what is done.

there is no commitment and if someone wants to opt out they are free to do so and just pay what you owe and we will be on our way with no hard feelings.

some companies use contracts as a means to rope people in.

most commercial insurance carriers want to see a valid contract in the even of a claim and contracts are one way of them preventing insurance fraud.

it is also a very important tool in collecting your money if legal channels need to be explored.
i have in 23 years only had one person that i had to go to court with and it was because of that contract as well as my other means of record keeping that pretty much made it a clear home run shot for me in the court room and proved the dude was just trying to get something for nothing.

unfortunately in this day and age you can not go by the gentleman's agreement anymore.

it is also how you present it.
i go there with my quote sheet and fill it all out and give them a detailed estimate and tear off two of the three copies and hand it to them and tell them that if they want to move forward just sign the authorization to do the work and return 1 copy and we will schedule the job.

most of the time they sign it right there and then and others may have to wait for their hubby to look it over and then they send it.

the word contract never gets uttered out of my mouth, it is a authorization to proceed with the work.
it is required by my insurance carrier.

even if it is a lawn contract where you will be there for 8 months or so the contract just outlays the schedule, duration and cost of the work and the billing terms and if someone wants to bail in june they are free to do so, it's their choice.
i have heard of guys that use automatic renewal contracts that include penalties for early termination and those are the contracts that give them a bad name.

all you need to do is have the pen and paper version of the gentleman's handshake agreement for your typical everyday job and for commercial you always got to have it in writing and you need to be a lot more detailed.

Thank you! That was very helpful :)


All times are GMT -5. The time now is 03:56 PM.

Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
(C) 2011 Riggs Publications - Terms of use & Privacy Policy

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Business Cards
crieg122
Today 12:03 PM
Today 01:02 PM
by biglee
1 38
Lawn Care business...
crieg122
10-23-2014 01:23 PM
Today 12:54 PM
by biglee
6 247
raking leaves ?
robert8509
10-22-2014 09:19 PM
Today 12:09 PM
by biglee
10 330
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
Today 11:46 AM
by crieg122
6 332
Gie-review / What's new...
ExtremeLawncareServices
Today 09:19 AM
Today 09:19 AM
by ExtremeLawncareServices
0 40
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
Today 08:37 AM
by Dan Tanner
10 391
Leaf removal
madmedic8575
Yesterday 04:14 PM
Today 06:47 AM
by Mr. Mow
3 134
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
Today 05:06 AM
by Dan Tanner
2 174
hey everyone
robert8509
10-22-2014 08:16 PM
Yesterday 11:07 PM
by robert8509
7 255
new to the forum
madmedic8575
Yesterday 02:52 PM
Yesterday 02:52 PM
by madmedic8575
0 82
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 01:00 PM
by Steve
11 924
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 177
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 486
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 145
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 601
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 428
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 497
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 471
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
10-22-2014 01:19 PM
by Steve
1 242
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-22-2014 08:51 AM
by ringahding1
12 1,608
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,442
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 746
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 597
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,535
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 345
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,920
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,404
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 312
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 380
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 838
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,300
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 574
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 414
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 754
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,061
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,433
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 776
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 340,452
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 501
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,601
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,606
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,710
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 631
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 791
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 635
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 985
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,638
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 949
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,772
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,175
Read more about these lawn care business marketing categories.
General Business:
GopherHaul, Podcast
How to Estimate - Services To Offer:
Aeration, Apartment / Condo, bed edging, Color Change Plantings, Dethatching, Edging, Fall Leaf Cleanups, Foreclosed Homes, Gutter Cleaning, Hardscaping, Hedge Trimming, Home Safety Inspection, Irrigation, Landscape Project, Lawn Mower Repair, Mowing, Mulch Jobs, Outdoor decoration, Parking Lot Cleanups, Pet Waste Removal, Pressure Washing, Property Management, Snow plowing, Stump Grinding, Tree Removal
How to Estimate Jobs:
Lawn Care Business:
Barter, Bikini Lawn Care, Business Failure, Business loan, Business Plan, Debt, Debt Collection, Estimate or Proposal Form, Franchise, Fuel surcharge, How to sell, Insurance, Job Tracking, Lawn Care Contract, Lawn Care Customer Survey, Lawn Care Uniform, Lawn Care Videos, Operational Costs, Overhead Costs, Prepay, Pricing, Start up, Tiger Time Lawn Care,
Lawn Care Business Books:
Lawn Care Customers:
Buying customers, Commercial Customers, Customer Retention, How to get, Residential Customers
Lawn Care Employees:
1 Man Lawn Crew, Bonus Pay, training, Your First Employee
lawn care equipment:
bed edger, Lawn Care Truck, Leaf Sweeper, Mower, New Arrival, Trailer, UltraVac
Lawn Care Marketing:
Billboard, Brochure, Business Card, Community Projects To Promote Your Business, Coupons, Cross Promotion / Synergy, Direct Mail, Door hanger, door to door, Free Giveaway Contest, Free Lawn Care Flyer Template, Gift or Discount Cards, home show, Internet, Lawn Care Business Sales Letter, Lawn Care Logo, Lawn Care Marketing, Lawn Care Truck & Trailer Signs, Lawn Care Website, Lawn Signs, Magazine Ad, Magnets, Mailing list, Marketing on Craigslist.com, Newspaper Ads, Parade, Postcards, publicity stunt, Referrals, Review My Lawn Care Marketing Material, t-shirt, Welcoming Kit, Word Of Mouth
Seasonal Promotion Ideas:
4th of July, Armed Forces Day, Christmas, Election Day, Fall, Halloween, Memorial Day, Spring, Summer, Valentine's Day, Veteran's Day, Winter:
Software:
Estimation Software, Landscaper Software, Landscaping Business Software, Landscaping Estimate Software, Landscaping Software, Lawn Care Business Software, Lawn Care Estimating Software, Lawn Care Software, Mowing Software
Uncategorized:
Video:
Website:
Search Engine Optimization
» Lawn Care Business Discussion Categories
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:56 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:56 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy