Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum

» Welcome to the Gopher Lawn Care Business Forum
GopherHaul Landscaping & Lawn Care Business Marketing Forum

GopherHaul Landscaping & Lawn Care Business Marketing Forum (http://www.gopherforum.com/forum-index.php)
-   Starting a lawn care business. (http://www.gopherforum.com/forumdisplay.php?f=32)
-   -   Contract OR No Contract ?? (http://www.gopherforum.com/showthread.php?t=18041)

gomarshall12 02-03-2013 09:21 PM

Contract OR No Contract ??
 
Simple question ... CONTRACT or NO CONTRACT?

I want to see everyone's opinion, and WHY? for BOTH Residential AND Commercial contract OR no contract use.

mac83 02-04-2013 05:53 AM

I do not use contracts for ( Res. ) Work . I do use contracts for ( Commerical ) Work.

Caskey Lawns & Landscapes 02-04-2013 07:21 AM

Many residential customers don't like signing contracts, Up until last season I never pushed the issue but I had two customers that I could not collect $$ from because I had no signed agreement in place which prevented me from going after my money....

This season I will have all signed agreements in place, it's just good business :cool:

I find it easier to sell if you have an out for the customer, I include a just cause section which allows the customer to terminate the agreement with a written notice and a fee.....;)

jsslawncare 02-04-2013 08:03 AM

I don't have contract's for anyone.

gomarshall12 02-04-2013 09:56 AM

Quote:

Originally Posted by dougcaskey (Post 121521)
Many residential customers don't like signing contracts, Up until last season I never pushed the issue but I had two customers that I could not collect $$ from because I had no signed agreement in place which prevented me from going after my money....

This season I will have all signed agreements in place, it's just good business :cool:

I find it easier to sell if you have an out for the customer, I include a just cause section which allows the customer to terminate the agreement with a written notice and a fee.....;)

I could certainly see the benefit of having one. I feel it will be a harder sell, but that is something to save your butt in the end if it comes down to it.

Cashin H&P 02-04-2013 10:12 AM

I have contrats for all maintance accounts worth over $200 a month, so all lawns that are $50 + per cut. I do this because I feel that is the amount of money that is worth going to court for if the custome doesnt pay. I agree with having a way for the customer to break the contract, you need to cover your ***.

bblawn08 02-04-2013 02:55 PM

contracts for all
 
we have contracts with everyone we do buissness with, we used to not have res. contracts but then some people wouldnt finish paying at the end of the year, so now we do contracts for everything we do some still dont like it but once we explain why we have to they dont seem to mind signing it.

LawnBoy0311 02-04-2013 04:10 PM

I don't use contracts. It's been a good selling point for me. The customers don't feel like they are stuck with me and it gives the the choice to go if they want. But I don't advertise "No Contracts", nor bring it up in conversation. If they ask I tell the there isn't one. It puts them at ease with me and makes them more comfortable. I haven't had any big problems with non payers...I have a nice letter I send to them and they usually pay. This year everything is prepay so I won't have to chase money. I'm taking the Cheese approach on things.

I see both sides to the story though. If it's a big job like some of the guys were saying, a contract would be a good thing.

Maybe one day I'll look into doing them, but if it works for me now, theres no point to change it.

dpld 02-04-2013 04:50 PM

i use contracts for everyone and everything and i think it is foolish to not use them.
the problem is there is confusion as to what the contract means.

my contracts are a clear outline of what will be done and for how much and the customer is signing it agreeing for the said proposal and is promising to pay for what is done.

there is no commitment and if someone wants to opt out they are free to do so and just pay what you owe and we will be on our way with no hard feelings.

some companies use contracts as a means to rope people in.

most commercial insurance carriers want to see a valid contract in the even of a claim and contracts are one way of them preventing insurance fraud.

it is also a very important tool in collecting your money if legal channels need to be explored.
i have in 23 years only had one person that i had to go to court with and it was because of that contract as well as my other means of record keeping that pretty much made it a clear home run shot for me in the court room and proved the dude was just trying to get something for nothing.

unfortunately in this day and age you can not go by the gentleman's agreement anymore.

it is also how you present it.
i go there with my quote sheet and fill it all out and give them a detailed estimate and tear off two of the three copies and hand it to them and tell them that if they want to move forward just sign the authorization to do the work and return 1 copy and we will schedule the job.

most of the time they sign it right there and then and others may have to wait for their hubby to look it over and then they send it.

the word contract never gets uttered out of my mouth, it is a authorization to proceed with the work.
it is required by my insurance carrier.

even if it is a lawn contract where you will be there for 8 months or so the contract just outlays the schedule, duration and cost of the work and the billing terms and if someone wants to bail in june they are free to do so, it's their choice.
i have heard of guys that use automatic renewal contracts that include penalties for early termination and those are the contracts that give them a bad name.

all you need to do is have the pen and paper version of the gentleman's handshake agreement for your typical everyday job and for commercial you always got to have it in writing and you need to be a lot more detailed.

gomarshall12 02-04-2013 06:54 PM

Quote:

Originally Posted by dpld (Post 121560)
i use contracts for everyone and everything and i think it is foolish to not use them.
the problem is there is confusion as to what the contract means.

my contracts are a clear outline of what will be done and for how much and the customer is signing it agreeing for the said proposal and is promising to pay for what is done.

there is no commitment and if someone wants to opt out they are free to do so and just pay what you owe and we will be on our way with no hard feelings.

some companies use contracts as a means to rope people in.

most commercial insurance carriers want to see a valid contract in the even of a claim and contracts are one way of them preventing insurance fraud.

it is also a very important tool in collecting your money if legal channels need to be explored.
i have in 23 years only had one person that i had to go to court with and it was because of that contract as well as my other means of record keeping that pretty much made it a clear home run shot for me in the court room and proved the dude was just trying to get something for nothing.

unfortunately in this day and age you can not go by the gentleman's agreement anymore.

it is also how you present it.
i go there with my quote sheet and fill it all out and give them a detailed estimate and tear off two of the three copies and hand it to them and tell them that if they want to move forward just sign the authorization to do the work and return 1 copy and we will schedule the job.

most of the time they sign it right there and then and others may have to wait for their hubby to look it over and then they send it.

the word contract never gets uttered out of my mouth, it is a authorization to proceed with the work.
it is required by my insurance carrier.

even if it is a lawn contract where you will be there for 8 months or so the contract just outlays the schedule, duration and cost of the work and the billing terms and if someone wants to bail in june they are free to do so, it's their choice.
i have heard of guys that use automatic renewal contracts that include penalties for early termination and those are the contracts that give them a bad name.

all you need to do is have the pen and paper version of the gentleman's handshake agreement for your typical everyday job and for commercial you always got to have it in writing and you need to be a lot more detailed.

Thank you! That was very helpful :)


All times are GMT -5. The time now is 08:45 PM.

Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
(C) 2011 Riggs Publications - Terms of use & Privacy Policy

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
This sucks...
Matther777
Yesterday 04:56 PM
Today 06:46 PM
by ExtremeLawncareServices
3 123
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
Today 05:59 PM
by ExtremeLawncareServices
11 775
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
Today 03:29 PM
by acrajchel
6 943
snowplowing
jshak40
09-01-2014 07:20 AM
Today 11:49 AM
by Steve
23 1,301
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Today 08:17 AM
by ExtremeLawncareServices
9 269
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Yesterday 06:32 PM
by Northwoods Outdoors
58 6,701
Hello from upstate NY!
A&MLawn&Snow
Yesterday 11:19 AM
Yesterday 04:10 PM
by Sprinkler Buddy
2 128
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
Yesterday 01:16 PM
by Steve
9 380
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 877
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 206
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 564
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 356
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 392
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,164
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,828
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,052
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 749
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 351
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 389
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 357
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 366
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,064
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 836
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 967
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 333
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 231
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,749
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 581
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,228
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 8,015
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,238
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 757
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,491
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 980
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,575
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 459
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,206
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,277
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 668
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 952
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,744
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,044
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 646
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 596
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 688
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 700
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 955
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,025
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 934
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 852
Read more about these lawn care business marketing categories.
General Business:
GopherHaul, Podcast
How to Estimate - Services To Offer:
Aeration, Apartment / Condo, bed edging, Color Change Plantings, Dethatching, Edging, Fall Leaf Cleanups, Foreclosed Homes, Gutter Cleaning, Hardscaping, Hedge Trimming, Home Safety Inspection, Irrigation, Landscape Project, Lawn Mower Repair, Mowing, Mulch Jobs, Outdoor decoration, Parking Lot Cleanups, Pet Waste Removal, Pressure Washing, Property Management, Snow plowing, Stump Grinding, Tree Removal
How to Estimate Jobs:
Lawn Care Business:
Barter, Bikini Lawn Care, Business Failure, Business loan, Business Plan, Debt, Debt Collection, Estimate or Proposal Form, Franchise, Fuel surcharge, How to sell, Insurance, Job Tracking, Lawn Care Contract, Lawn Care Customer Survey, Lawn Care Uniform, Lawn Care Videos, Operational Costs, Overhead Costs, Prepay, Pricing, Start up, Tiger Time Lawn Care,
Lawn Care Business Books:
Lawn Care Customers:
Buying customers, Commercial Customers, Customer Retention, How to get, Residential Customers
Lawn Care Employees:
1 Man Lawn Crew, Bonus Pay, training, Your First Employee
lawn care equipment:
bed edger, Lawn Care Truck, Leaf Sweeper, Mower, New Arrival, Trailer, UltraVac
Lawn Care Marketing:
Billboard, Brochure, Business Card, Community Projects To Promote Your Business, Coupons, Cross Promotion / Synergy, Direct Mail, Door hanger, door to door, Free Giveaway Contest, Free Lawn Care Flyer Template, Gift or Discount Cards, home show, Internet, Lawn Care Business Sales Letter, Lawn Care Logo, Lawn Care Marketing, Lawn Care Truck & Trailer Signs, Lawn Care Website, Lawn Signs, Magazine Ad, Magnets, Mailing list, Marketing on Craigslist.com, Newspaper Ads, Parade, Postcards, publicity stunt, Referrals, Review My Lawn Care Marketing Material, t-shirt, Welcoming Kit, Word Of Mouth
Seasonal Promotion Ideas:
4th of July, Armed Forces Day, Christmas, Election Day, Fall, Halloween, Memorial Day, Spring, Summer, Valentine's Day, Veteran's Day, Winter:
Software:
Estimation Software, Landscaper Software, Landscaping Business Software, Landscaping Estimate Software, Landscaping Software, Lawn Care Business Software, Lawn Care Estimating Software, Lawn Care Software, Mowing Software
Uncategorized:
Video:
Website:
Search Engine Optimization
» Lawn Care Business Discussion Categories
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:45 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:45 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy