Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum

» Welcome to the Gopher Lawn Care Business Forum
GopherHaul Landscaping & Lawn Care Business Marketing Forum

GopherHaul Landscaping & Lawn Care Business Marketing Forum (http://www.gopherforum.com/forum-index.php)
-   Trials & Tribulations - The drama of running a business and of life. (http://www.gopherforum.com/forumdisplay.php?f=46)
-   -   So annoying lol (http://www.gopherforum.com/showthread.php?t=16658)

CHEESE2009 06-07-2012 02:47 PM

So annoying lol
 
This is from Monday... I was interrupted SO many times!

Part 1

I go to cut a lawn, and the guy (client 1) comes out saying how he could get me to fix his neighbors lawn mower. So I had a look to be nice, said it could use a new air filter and a new spark plug. My client then said, "You should bring it to the shop you use, just put it in your trailer".

I said, "No. I want space in my truck and trailer today".

The client insisted on leaving the lawn mower outside, saying I should come back later to pick it up once I'm done for the day.

Part 2

The same client stops me again halfway through the job and says, "can you cut my lawn just a bit shorter?"

So I did just that, and I hit a water main.

Part 3

I go on to another client (old lady, client 2, same street) and both of these clients come out to chit chat with each other, and they are standing in my GOD DAMN WAY.

Me: Move over please, you're going to get dust and grass all over yourselves standing there.

Client: You can cut the sod now, and cut this part shorter too!

Me: They (the city) just put this sod down last week, it's not ready.

Client: No no, it'll be ok.

Me: Can you guys move?

My clients move a few feet, still in my way. I wave for them to GO AWAY, they were seriously 4-5 feet away from me, and my tractors chute.

They decide to only take a step back... So I think to myself, "screw this" and I just start mowing. A big cloud of grass covered them, and they backed off out of my way. I even scalped the sod very nicely.

Part 4

The old lady (client 2) comes out and stops me, and says, "You can raise your mower up actually".

Me: Told you.

Part 5

As I'm mowing, the client stops me. I shut down the tractor for the 1000th time, and she says, "I'm just going out for an hour". Like I really needed to know that?

Part 6

I'm on to my third client. The same guy (client 1) stops me and says, "do you want something to drink?" - I say "no".

Part 7

I'm stopped again minutes later, and the same guy (client 1) stops me and says, "here you go, here is some water". So I have to stop everything and find a place to put the bottles of water.

Part 8

I'm on my fourth property. The same guy (client 1), "Are you sure you can't take the mower now?".

At this point, I wanted to pick him up and throw him into the back of my truck and drive off a bridge.

I say, "When I have the time, not now".

-


Basically, why the hell would I help out one of my clients neighbors to go front the bill to have his mower repaired, when the neighbor isn't even a client?

This main client of mine is such a p.i.t.a. He speaks on behalf of all my clients on the street and I have no idea why they let him. He is a real estate agent who thinks he calls the shots because he can get his neighbors 'deals', yet I would have offered his neighbors the same price without him. He's got a real big head.

-

Part 9

I receive a phone call, "You forgot the lawn mower".

Then an email, "Memory jog, the lawn mower".

-

For the love of god, this man needs to get a life.

Lopes Lawn Care 06-07-2012 06:27 PM

man what a pain in the a$$. i would have had a melt down. haha. i've got a customer like that. I call her the ring leader. Huge pain, wants everything for cheap. always raves about the work but has never once given me a tip at the end of the year and complains if i charge her $5 extra dollars for something. Only reason i keep her is cause she got me 6 of her neighbors and if i cancel her all her friends will follow her.

She's old and broke a hip so at least she can't come out and stop me every 5 mins. :)

Hedgemaster 06-07-2012 08:18 PM

Cheese,
I would like to thank you for reinforcing the fact that I have the bestest clients on EARTH!

The worst of them only asks if I can take her trash to the curb when I'm in the neighborhood. I want to go kiss them all.

WeekendWarriorLawn 06-08-2012 12:08 AM

christ on a cracker! is this guy new or what? real estate game, terribly picky & bothersome...

Sprinkler Buddy 06-08-2012 05:35 AM

Just tell him you have a $25.00 pick up fee and the same for returning it. I'm sure he'll tell you it's okay, "I'll take care of it." Lol I know people. Lol

Grass Doctor 06-08-2012 11:43 PM

have u really take a deep look at him, really i say he likes you :D in a weird way i mean you know :confused:

http://ufdcimages.uflib.ufl.edu/AA/0...fri-29-jul.jpg

stevef1201 06-09-2012 10:06 AM

Go to pick up the mower and hand him a bill
1. pick up 25
2. estimated repair 25
3. drop off 25

total 75

then tell him you need that money up front because your not real sure of the cost of repairs, and he will ahve to pay the full cost of repair beore you drop it back off.

you should make your money regardless.

Steve 06-11-2012 01:04 PM

Has anything else come of this?

Ryan's Lawn Care 06-11-2012 08:22 PM

hahaha wow i was about to die reading about this. i would have gone crazy.

CHEESE2009 06-11-2012 09:17 PM

Well he expected me to come back in the evening, I had to dodge a few of his persistent phone calls and emails.

Then today came along (Monday), and he didn't come outside for once, THANK GOD!

Such a pain in the arse.

-

WORSE

Another client on that street confronted my guy and told him that she wants her lawn cut at 4.5". I told my guy that that's f'ing crazy, and we do not do that.

But we are allowing it this time, just so we can tell the client off when her neighbors receive service and she doesn't due to all the water retention in her lawn :D - We don't mow wet, sorry!

It's the only way she will listen, I'm not going to bother arguing with her yet. I just wanted today to be over.


4.5" , she's god damn insane. It'll be up to our necks soon, and this means there will be patches of uncut grass and clumps after every mow, WHICH WE WILL NOT PROVIDE A SECOND PASS TO CUT DOWN.

"Oh, I see there is some places that the mower didn't get, can you go over it again?"

HELL NO! BEND OVER!!!


All times are GMT -5. The time now is 02:02 PM.

Powered by vBulletin® Version 3.7.1
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
(C) 2011 Riggs Publications - Terms of use & Privacy Policy

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
what's the big deal...
Tony317
Yesterday 02:19 PM
Today 12:08 PM
by SGL1
2 72
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
Today 08:25 AM
by ExtremeLawncareServices
59 5,295
New company in Michigan
SEM
04-24-2015 09:27 PM
Today 05:18 AM
by Sprinkler Buddy
3 78
Total yard rehab
SGL1
04-23-2015 03:59 PM
Yesterday 08:25 PM
by SGL1
7 163
mowing pic
joshlawncare
Yesterday 12:34 PM
Yesterday 08:09 PM
by avetslawncare
1 68
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
Yesterday 08:01 PM
by avetslawncare
7 179
Lawn Care Service in...
Friscobob
04-24-2015 03:33 PM
Yesterday 05:35 AM
by Sprinkler Buddy
2 90
Newb Question - Multiple...
DependiLawn
04-24-2015 11:36 PM
04-24-2015 11:36 PM
by DependiLawn
0 59
maintandlawndispatch...
SGL1
04-21-2015 03:31 PM
04-24-2015 04:42 PM
by Steve
9 224
Thoughts on Undocumented...
element009
09-25-2011 11:08 AM
04-23-2015 09:32 PM
by Chilehead
56 15,521
Hello Everyone
DesignsByBnC
04-22-2015 04:07 PM
04-23-2015 02:19 PM
by DesignsByBnC
2 110
The upcoming rainy...
5StarLawnscaping
04-21-2015 01:22 PM
04-23-2015 12:54 PM
by Steve
7 201
color fliers?
holymoly
04-18-2015 02:32 PM
04-23-2015 12:50 PM
by Steve
12 371
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
04-22-2015 07:04 PM
by Just for Cuts
59 2,548
WARNING! Especially to...
SC93
04-19-2015 12:05 PM
04-22-2015 01:39 PM
by Steve
14 436
Could be great news for...
SC93
04-14-2015 11:06 PM
04-22-2015 01:28 PM
by Steve
15 520
quick pic
joshlawncare
04-14-2015 07:49 PM
04-21-2015 05:01 PM
by joshlawncare
4 346
Got Inspected today
swstout
08-09-2010 10:31 PM
04-21-2015 03:53 PM
by SGL1
10 4,008
Smoked my first belt!
SGL1
04-20-2015 08:46 PM
04-21-2015 03:28 PM
by SGL1
4 172
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
04-21-2015 12:47 PM
by Steve
25 1,025
lawn care business...
holymoly
04-18-2015 02:56 PM
04-21-2015 06:18 AM
by holymoly
3 263
landscape insurance
clarkslawn
03-30-2015 10:14 PM
04-20-2015 10:02 PM
by SGL1
4 482
Poll & Discussion...
CHEESE2009
09-16-2011 06:16 PM
04-20-2015 08:20 PM
by avetslawncare
27 5,687
weed
avetslawncare
04-16-2015 07:56 PM
04-20-2015 01:08 PM
by Steve
4 272
Aerating / Dethaching...
Hard-Body lawn & garden
04-12-2015 07:53 PM
04-19-2015 08:49 PM
by Chilehead
17 613
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
04-19-2015 09:21 AM
by KJ90
8 1,023
bidding a cemetery....
NPM_LLC
03-28-2015 10:56 AM
04-19-2015 05:26 AM
by RSE
22 1,035
Hustler Raptor
SGL1
04-13-2015 09:27 PM
04-18-2015 07:53 AM
by SGL1
15 530
is craiglist good to...
JBENI
04-16-2015 11:11 AM
04-17-2015 10:25 PM
by Wolf4dk
11 439
Am I missing something...
googus
04-11-2015 06:33 PM
04-17-2015 08:01 PM
by avetslawncare
10 555
Hello
sonny54
04-16-2015 09:49 PM
04-17-2015 03:10 PM
by Steve
1 212
Unreal
Chilehead
04-09-2015 09:12 PM
04-17-2015 08:27 AM
by Chilehead
11 585
starting a lawn care...
JBENI
04-14-2015 09:03 AM
04-17-2015 08:03 AM
by JBENI
14 570
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
04-16-2015 07:52 PM
by avetslawncare
23 1,385
New 14 x 7 Enclosed...
whitepropertydetail
04-15-2015 06:46 PM
04-16-2015 03:40 PM
by Steve
1 269
older used dump trucks
SECTLANDSCAPING
09-22-2011 12:33 AM
04-16-2015 12:41 PM
by biglee
21 8,070
Tax Poll
Steve
04-15-2015 02:13 PM
04-15-2015 02:13 PM
by Steve
0 249
lawn care by Aj
aj10261984
04-14-2015 06:50 PM
04-15-2015 01:43 PM
by Steve
2 289
Contact last years...
googus
01-28-2015 08:13 AM
04-15-2015 12:54 PM
by SC93
7 1,285
trying to sign up for...
JBENI
04-14-2015 10:20 AM
04-14-2015 12:11 PM
by Steve
1 775
Charging customers for...
Hard-Body lawn & garden
04-14-2015 07:34 AM
04-14-2015 10:35 AM
by Steve
1 324
New member
Jdlandscaping,LLC
04-11-2015 03:24 PM
04-14-2015 05:45 AM
by Jdlandscaping,LLC
2 348
hello
oasis_greenscapes
04-01-2015 06:18 PM
04-13-2015 12:03 PM
by Steve
8 588
New Member
Greenturion
04-11-2015 02:00 PM
04-13-2015 11:59 AM
by Steve
1 310
Client with...
OldSalt
04-07-2015 09:47 PM
04-13-2015 11:57 AM
by Steve
8 533
Getting rid of "mulched...
Mr. Mow
04-12-2015 04:21 PM
04-13-2015 11:26 AM
by biglee
3 351
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
04-13-2015 11:11 AM
by biglee
7 461
Billing methods
jcurr33
03-26-2015 01:33 PM
04-13-2015 11:07 AM
by biglee
15 967
Landscape Fabric
CurbAppeal1
04-10-2015 03:58 PM
04-13-2015 08:02 AM
by Chilehead
4 390
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
04-12-2015 04:27 PM
by Mr. Mow
17 4,030
Read more about these lawn care business marketing categories.
General Business:
GopherHaul, Podcast
How to Estimate - Services To Offer:
Aeration, Apartment / Condo, bed edging, Color Change Plantings, Dethatching, Edging, Fall Leaf Cleanups, Foreclosed Homes, Gutter Cleaning, Hardscaping, Hedge Trimming, Home Safety Inspection, Irrigation, Landscape Project, Lawn Mower Repair, Mowing, Mulch Jobs, Outdoor decoration, Parking Lot Cleanups, Pet Waste Removal, Pressure Washing, Property Management, Snow plowing, Stump Grinding, Tree Removal
How to Estimate Jobs:
Lawn Care Business:
Barter, Bikini Lawn Care, Business Failure, Business loan, Business Plan, Debt, Debt Collection, Estimate or Proposal Form, Franchise, Fuel surcharge, How to sell, Insurance, Job Tracking, Lawn Care Contract, Lawn Care Customer Survey, Lawn Care Uniform, Lawn Care Videos, Operational Costs, Overhead Costs, Prepay, Pricing, Start up, Tiger Time Lawn Care,
Lawn Care Business Books:
Lawn Care Customers:
Buying customers, Commercial Customers, Customer Retention, How to get, Residential Customers
Lawn Care Employees:
1 Man Lawn Crew, Bonus Pay, training, Your First Employee
lawn care equipment:
bed edger, Lawn Care Truck, Leaf Sweeper, Mower, New Arrival, Trailer, UltraVac
Lawn Care Marketing:
Billboard, Brochure, Business Card, Community Projects To Promote Your Business, Coupons, Cross Promotion / Synergy, Direct Mail, Door hanger, door to door, Free Giveaway Contest, Free Lawn Care Flyer Template, Gift or Discount Cards, home show, Internet, Lawn Care Business Sales Letter, Lawn Care Logo, Lawn Care Marketing, Lawn Care Truck & Trailer Signs, Lawn Care Website, Lawn Signs, Magazine Ad, Magnets, Mailing list, Marketing on Craigslist.com, Newspaper Ads, Parade, Postcards, publicity stunt, Referrals, Review My Lawn Care Marketing Material, t-shirt, Welcoming Kit, Word Of Mouth
Seasonal Promotion Ideas:
4th of July, Armed Forces Day, Christmas, Election Day, Fall, Halloween, Memorial Day, Spring, Summer, Valentine's Day, Veteran's Day, Winter:
Software:
Estimation Software, Landscaper Software, Landscaping Business Software, Landscaping Estimate Software, Landscaping Software, Lawn Care Business Software, Lawn Care Estimating Software, Lawn Care Software, Mowing Software
Uncategorized:
Video:
Website:
Search Engine Optimization
» Lawn Care Business Discussion Categories
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:02 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:02 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy