It can be bad from both ends sometimes. Folks can have a lot of college and not have the experience. Then there are the guys off the street, or with just a year experience and they are not worth a damn to run a landscape business.
It basically takes at least 5 years to really understand soil, trees, diseases and growth. Anyone who thinks it can be done with less does not know what they are talking about.
There is a wide gap between workers for landscape contracting, and the actual owner manager who has to oversee. The one option is an owner who hires someone who has mastered the trade. Like in Oregon. That's why we have two licenses here. A business license. And an individual license which requires a test. The business license is not issued unless someone in the company has the individual license.
One out of ten people pass all the Oregon landscape exams first time through.
For this thread, the opening post really sets the groundwork for the goals:
And it seems that they are on the right path.
Staying on the right path probably involves stepping up responsibility in components or steps, and allowing 5 to 7 years until the whole operation is in full gear offering all phases.