Announcement

Collapse
No announcement yet.

customer accepted bid, now what?

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • customer accepted bid, now what?

    so i just made a few estimates that people are happy with one was too maintain a lawn for 200 /month, and another was to trim some hedges for 200 dollars. I a,m suppose to show up at these jobs monday and tuesday of next week. My concern is that I dont have either of them in a written contract, nor do they want to be in a contract, but should i request to be payed first on the hedges? or make them sign a form saying i will get payed when finished, just dont want to get ripped off. Thanks in advance

  • #2
    so i just made a few estimates that people are happy with one was too maintain a lawn for 200 /month, and another was to trim some hedges for 200 dollars. I a,m suppose to show up at these jobs monday and tuesday of next week. My concern is that I dont have either of them in a written contract, nor do they want to be in a contract, but should i request to be payed first on the hedges? or make them sign a form saying i will get payed when finished, just dont want to get ripped off. Thanks in advance
    Make up some kind of work request form that they sign, below is how I finish my contracts at least by getting it signed they acknowledge payment and work request terms....


    Description of work to be performed....

    I ACCEPT THE TERMS OF THE ABOVE WORK ORDER AND I AM AUTHORIZED TO DO SO FOR THIS PROPERTY.

    PROPERTY ADDRESS ______________________________________________

    TITLE ___________________ OF DESIGNATED ACCOUNT MANAGER

    PRINTED _____________________________

    SIGNED _____________________________ DATED / /

    SIGNED BY You ___________________________________________

    PRINTED Your name____________________ Owner Your Business DATED / /
    Your Business Contact: Your Name your number Your Email
    Last edited by warbuff; 03-23-2013, 01:08 PM.

    Clean, Quality Maintenance Services that Exceed Your Expectations.
    Find Us On Facebook: ML Landscaping Poughkeepsie NY
    Chance Favors the Prepared Mind...

    Comment


    • #3
      That's why I make sure all of my estimates are written and at the bottom I sign them as well as the customer when they accept it...Your then covered if there is a problem...

      Comment


      • #4
        I don't do contracts...only for big jobs.

        Hedges or things like that, I tell them I need a check/cash/whatever when I get done. If they aren't home, they can mail it. I've never had a problem with it.

        If you want, ask them to pay 50% up front....

        Some say contracts, some say no. The choice is yours.

        Comment


        • #5
          I don't do contracts...only for big jobs.

          Hedges or things like that, I tell them I need a check/cash/whatever when I get done. If they aren't home, they can mail it. I've never had a problem with it.

          If you want, ask them to pay 50% up front....

          Some say contracts, some say no. The choice is yours.
          What do you consider a big job? I've been to small claims court enough times & burned by not having at least a signed estimate, that I won't do anything over $100 with out one...

          went almost two months on a mowing account with out getting paid (7 services @ $75 per) before I finally stopped mowing his lawn, guy kept telling me it was in the mail & it never game a year later in small claims court judge told me I couldn't prove I had a contract and ruled in his favor.

          hard lesson to learn but I won't take on any account without a contract for that reason
          Last edited by warbuff; 03-23-2013, 09:34 PM.

          Clean, Quality Maintenance Services that Exceed Your Expectations.
          Find Us On Facebook: ML Landscaping Poughkeepsie NY
          Chance Favors the Prepared Mind...

          Comment


          • #6
            What do you consider a big job? I've been to small claims court enough times & burned by not having at least a signed estimate, that I won't do anything over $100 with out one...

            went almost two months on a mowing account with out getting paid (7 services @ $75 per) before I finally stopped mowing his lawn, guy kept telling me it was in the mail & it never game a year later in small claims court judge told me I couldn't prove I had a contract and ruled in his favor.

            hard lesson to learn but I won't take on any account without a contract for that reason
            I only been screwed for small amounts $50-$125. I think there smart enough to know it will cost you as much as they owe.

            Right now Im owed $80 and $120 for lawn mowing from last year and $65 for snow plowing from a month ago. It cost $75 to file and $75 to attach wages here. So its pretty much a loss.

            Comment


            • #7
              Do a very basic contract. Company xyz is to perform insert work at insert address.

              Insert customer name is to pay contractor insert value for services.

              Payment is due insert when payment is due.

              Returned checks will result in a $$ fee. Late payments will result in % interest annually.

              Signed this ______ day of _____________ , ____________.

              Customer Signature
              ____________
              Contractor Signature
              __________
              .


              For big jobs when you have larger amounts on the line. Please please please get a better contract. I will look to be posting mine when I get time to skt down at the PC.

              Comment


              • #8
                What do you consider a big job? I've been to small claims court enough times & burned by not having at least a signed estimate, that I won't do anything over $100 with out one...

                went almost two months on a mowing account with out getting paid (7 services @ $75 per) before I finally stopped mowing his lawn, guy kept telling me it was in the mail & it never game a year later in small claims court judge told me I couldn't prove I had a contract and ruled in his favor.

                hard lesson to learn but I won't take on any account without a contract for that reason
                A bigger job would be anything over $300. May not seem like much, but the money could add up. There have been times where I have required to be paid upfront before services, or sometimes 50% paid up front.

                My question to you though, is why did you wait so long to cut him off??? 2 months is a while. Then a year later to take him to claims court? Sounds like you burned yourself on that deal.

                If you enforce and stick to your policies, you have a better shot of being paid. I've annoyed people with phone calls, sent letters/emails, and have no problem knocking on their door if I had to (I never have though). I work hard to earn my money, and my customers will know it if they try to skimp out on me. But being too relaxed and easy going lets your customers know your not too worried about it.

                Comment


                • #9
                  A bigger job would be anything over $300. May not seem like much, but the money could add up. There have been times where I have required to be paid upfront before services, or sometimes 50% paid up front.

                  My question to you though, is why did you wait so long to cut him off??? 2 months is a while. Then a year later to take him to claims court? Sounds like you burned yourself on that deal.

                  If you enforce and stick to your policies, you have a better shot of being paid. I've annoyed people with phone calls, sent letters/emails, and have no problem knocking on their door if I had to (I never have though). I work hard to earn my money, and my customers will know it if they try to skimp out on me. But being too relaxed and easy going lets your customers know your not too worried about it.
                  Main reason is I billed monthly back then, and he kept promising to leave a check on the door or mail it.

                  We were in court within 6 months, judge ordered us to go to arbitration and we couldn't agree I even offered to take half just to be done with it, eventually after a postponement, Judge ruled in his favor. It was one of the more gut wrenching experiences of my life.

                  I sent him emails & letters, showed up a few times gave him warnings etc... Two Certified letters were never accepted from him either.

                  Luckily haven't been to court since. All my maintenance services are under contract now (even with friends). I bill weekly and services are suspended after 2 weeks of non payment. On one time things I still have a signed work order, when asked why I do it that way I tell them my accountant makes me do it. Also started accepting credit cards and paypal another added headache but at least its easier to get payments on time.

                  Clean, Quality Maintenance Services that Exceed Your Expectations.
                  Find Us On Facebook: ML Landscaping Poughkeepsie NY
                  Chance Favors the Prepared Mind...

                  Comment


                  • #10
                    Another good reason for getting a signsture is that the customer knows upfront they signed it and that will make make them second guess not paying you...

                    It's amazing how often the accountants and business advisor's get blamed in our line of work..

                    Comment


                    • #11
                      should i request to be payed first on the hedges? or make them sign a form saying i will get payed when finished, just dont want to get ripped off.
                      With all these great options, are you leaning towards enacting one of them? Or which direction are you thinking of going?
                      - Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
                      Download your Free trial of Gopher Lawn Care Software.

                      Comment

                      Working...
                      X