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Trimming as an upsell?

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  • Trimming as an upsell?

    Does your mowing package contain trimming? Would it be possible to offer that as an upgrade instead of included with the basic service?
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  • #2
    I've always included it. Some want it done every visit, some every other visit, and the rest leave it to my discretion.

    I do try and do it in areas visible to the public. Areas away from the residence get done less frequently.

    I just figure the time it takes into my cost.

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    • #3
      I agree, it is done every time, even if the customer does not want it. If I don't do it, it reflects poorly on me

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