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Lost a sale

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  • Lost a sale

    Have you ever went to a dealer, that was either rude or had poor customer service skills that you decided not to deal with them?

    More and more I see dealers not taking care of their customers. *Just this past week I called up a local dealer to get some pricing on a new trimmer and he answered the phone, "What do you want." *Now this is the first time that I have ever dealed with this guy and business, so you would think that he would answer the phone more politely.

    So what was my response? "Well, I can tell what you don't want, you don't want a sale. *Have a nice day." *And I hung up.

  • #2
    Guess he is not familiar with the term symbiotic relationships, no customers, no sales.


    • #3
      I don't know if this has anything to do with it, but I was reading that mower sales were down quite a bit last year and maybe that is effecting things?

      Quote[/b] ]No sales are way down, 50% off April, 80% off May, and June75% so far. $3.00 a gal gas and now our Electric Company wants a 72% increase in electric rates. People have STOPPED buying. Car dealers are overrun with 2006 models and 2007's are coming. Not looking good here.
      from another post.
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