After my first year in business, it is clear to me that I will need to raise some of my customers prices. Although this was my first year I inherited some of my customers from the previous company I worked for, and have taken care of their properties for several seasons now. These are primarily the customers who are underpriced. The previous business owner low balled alot of his clients and many of them have had the same price for a number of years. However, I am a little sure how to go about raising their prices and am afraid of losing some clientele. Does anybody have advice on this? Also, is there a template on here that address this issue? I briefly browsed through the templates and did not see one. I want to bring this news to the customer in a gentle, non-offensive manner...explaining the economy, rising costs etc etc etc. Please help.
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