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  • #16
    my first encounter. Im sure it wont be the last.Any body knows what i should do to avoid this next time??
    Some customers will challage you when they do the math. The less you try to explain your pricing method the better. I try to remember unrelated examples to try to mirror back to the customer. Use examples like "Do you change the oil in your car? Most will say "No" Then ask them "Why" and stand back and listen to them try to explain why. Then you can challage them on all the things they forgot what it takes to change the oil from the very beginning (going to the store) to the very end (disposal).

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    • #17
      and you wonder why customers treat us the way they do.
      I've burn lurking on here for a while, even before I joined this forum. I think its a great thing everyone is here to help eachother. But over the last few weeks, it's really got me frustrated that people join and the first post is "How do I bid this job?"

      I think we should all AS A TEAM let these new people know that they should do research on past threads, then ask us questions if they can't find anything. That will at least show that they are a little dedicated to learning. Most of us are a bit too quick to help people (me included). And these new people mow a few yards, realize the work is hard, and fall off the face of the earth. That gives us a bad name.

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      • #18
        [QUOTE=LawnBoy0311;125762] they should do research on past threads, then ask us questions if they can't find anything. QUOTE]

        Or start by watching steve's videos
        <iframe width="560" height="315" src="http://www.youtube.com/embed/o3NQr5NVy2g" frameborder="0" allowfullscreen></iframe>
        But the best way to learn is to ask questions before you F everthing up

        FORUM Noun
        1.A meeting or medium where ideas and views on a particular issue can be exchanged.
        2.An Internet message board.

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        • #19
          I have to admit that I've asked some questions on here and I've learned alot, and there have been a few times that I have blown up on a few issues, but I quickly realized that everyone was trying to help me understand. I read posts on here every day and learn stuff everyday. I'm not going to be someone who is going to get my business started and think that over night I'm going to be making $50K per year. There are still a few things I'm trying to get my understanding of, but I've been getting there with what others have posted and said in response, and also been researching things on the internet. I just wanted to say though that I am very thankful for this website, because I've learned quite a bit from all of you who have already started your lawn service and been successful with it for years. I look forward everyday to someone posting about a job that they got and learning things that come from these posts. I may have looked stupid with some of my posts, but at least I got valuable information from the ones who took the time to reply with help and suggestions and advice. I am depending on everyone on this website for many suggestions and advice that will come eventually when my lawn service is opened, but at least for now I'm still learning and preparing.

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          • #20
            I've burn lurking on here for a while, even before I joined this forum. I think its a great thing everyone is here to help eachother. But over the last few weeks, it's really got me frustrated that people join and the first post is "How do I bid this job?"

            I think we should all AS A TEAM let these new people know that they should do research on past threads, then ask us questions if they can't find anything. That will at least show that they are a little dedicated to learning. Most of us are a bit too quick to help people (me included). And these new people mow a few yards, realize the work is hard, and fall off the face of the earth. That gives us a bad name.
            thats kinda a standard thing for a forum. Pretty much every forum I ever joined said search before asking but people are lazy. For general questions youll find threads with dozens of post instead of waiting for 2-3 people to post.

            The questions that irk me though are about licensing or if something is legal in x county/state.

            Google is a newbies best friend.

            For more specific stuff though you need a new thread.

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            • #21
              thats kinda a standard thing for a forum. Pretty much every forum I ever joined said search before asking but people are lazy. For general questions youll find threads with dozens of post instead of waiting for 2-3 people to post.

              The questions that irk me though are about licensing or if something is legal in x county/state.

              Google is a newbies best friend.

              For more specific stuff though you need a new thread.
              Of course I agree. But by no means would I jump to it to help others make money in my same field when I:
              A. know nothing about them
              B. know they are new and no clue what they are doing
              C. think its quick cash and easy work

              I think its awesome we're helping people, and learning a ton. But I also think we should make them research before we jump in to help them.

              How many of us have been burned in the past because someone gave us a bad name?? I bet it happens more in this field than ever....DPLD gave a good reason why.

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              • #22
                I have to admit that I've asked some questions on here and I've learned alot, and there have been a few times that I have blown up on a few issues, but I quickly realized that everyone was trying to help me understand. I read posts on here every day and learn stuff everyday. I'm not going to be someone who is going to get my business started and think that over night I'm going to be making $50K per year. There are still a few things I'm trying to get my understanding of, but I've been getting there with what others have posted and said in response, and also been researching things on the internet. I just wanted to say though that I am very thankful for this website, because I've learned quite a bit from all of you who have already started your lawn service and been successful with it for years. I look forward everyday to someone posting about a job that they got and learning things that come from these posts. I may have looked stupid with some of my posts, but at least I got valuable information from the ones who took the time to reply with help and suggestions and advice. I am depending on everyone on this website for many suggestions and advice that will come eventually when my lawn service is opened, but at least for now I'm still learning and preparing.
                Whats in bold letters is what sets you apart. You've shown us your more than willing to learn. Your not the guy who makes an account, types 1 post, then stops showing up because he was frustrated its not quick money...and that he actually has to work for it.

                I just think we sometimes post too fast. Lets make them work for our secrets!

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                • #23
                  I just think we sometimes post too fast. Lets make them work for our secrets!
                  My only secret is known. Send all checks to SECTLandscaping. That goes for you to Lawnboy. I'm expecting half of your first roof cleaning job.

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                  • #24
                    My only secret is known. Send all checks to SECTLandscaping. That goes for you to Lawnboy. I'm expecting half of your first roof cleaning job.
                    Yes master. I'll paddle up the coast to you in my new concrete sailboat.

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                    • #25
                      Whats in bold letters is what sets you apart. You've shown us your more than willing to learn. Your not the guy who makes an account, types 1 post, then stops showing up because he was frustrated its not quick money...and that he actually has to work for it.

                      I just think we sometimes post too fast. Lets make them work for our secrets!
                      LawnBoy, I am a Newbie here and I'm asking some questions. With that being said, I agree with you to an extent. There are times that I could probably get info I can use from an old thread. And it's amazing how we as a society are programmed to feel we must rush in to keep someone from struggling. The fact is, struggling builds muscle between the ears and acroos the back.

                      On the other hand, I do ask questions, and most are open-ended. Why?
                      Because a detailed question forces us both to stay on a pre-determined course. An open-ended question (or an ongoing forum) lets us wander a little. We all get more information and insight. Things pop up that may seem only indirectly tied to the main question, but then we realize that those "side issues" have a big effect on how we feel about other things. It's a good way of discovering the connections in things for all concerned. You can't always get that fresh perspective from an old thread.

                      What does all this boil down to? Answer my questions and tell everybody else to go to the archives. JK
                      Lelan Cortez,
                      Aberdeen Lawn care, LLC

                      Comment


                      • #26
                        LawnBoy, I am a Newbie here and I'm asking some questions. With that being said, I agree with you to an extent. There are times that I could probably get info I can use from an old thread. And it's amazing how we as a society are programmed to feel we must rush in to keep someone from struggling. The fact is, struggling builds muscle between the ears and acroos the back.

                        On the other hand, I do ask questions, and most are open-ended. Why?
                        Because a detailed question forces us both to stay on a pre-determined course. An open-ended question (or an ongoing forum) lets us wander a little. We all get more information and insight. Things pop up that may seem only indirectly tied to the main question, but then we realize that those "side issues" have a big effect on how we feel about other things. It's a good way of discovering the connections in things for all concerned. You can't always get that fresh perspective from an old thread.

                        What does all this boil down to? Answer my questions and tell everybody else to go to the archives. JK
                        Oh I can't agree more. On- going threads help everybody. But, its the usual questions that have been posted for years:

                        "how do I bid this job?"
                        "what do I charge for mulch?"
                        "what equipment do I need to mow with?"
                        "how do I advertise?"
                        "Whats the best way to advertise?"
                        etc.

                        These questions come up alllllllll the time. Every spring someone thinks they are going to start up a lawn service. They log in, make 1 post "how do I quote this job?" then give us no more info.

                        But with a little reading and research from old threads....the answers are still 99.9% of the time the same as they were years before.

                        Your thread shows you've done research and you want to learn:
                        http://www.gopherforum.com/showthread.php?t=18522 You can tell by the answers you got.

                        Now read this thread: http://www.gopherforum.com/showthread.php?t=18249 This has been talked about over and over and over again.

                        And this one: http://www.gopherforum.com/showthread.php?t=18256

                        The same topic is gone over many times. We all see these people come and go. They post 1 or 2 things, then are never to be seen again. They want us to help them, but show no effort in wanting to succeed....they want us to spoon feed them info.

                        These kinds of posts will never stop, but I think it would clean up the forum a little and have more valuable discussions with people who have a desire to learn. Steve does a great job playing good cop/bad cop and the rest of us should tell these people to research. If they do the research and read some old threads, I have a lot more respect for them because they show they want to learn.

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                        • #27
                          What does all this boil down to? Answer my questions and tell everybody else to go to the archives.
                          LOL. I understand.
                          - Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
                          Download your Free trial of Gopher Lawn Care Software.

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                          • #28

                            Your thread shows you've done research and you want to learn:
                            http://www.gopherforum.com/showthread.php?t=18522 You can tell by the answers you got.

                            Now read this thread: http://www.gopherforum.com/showthread.php?t=18249 This has been talked about over and over and over again.

                            And this one: http://www.gopherforum.com/showthread.php?t=18256

                            The same topic is gone over many times. We all see these people come and go. They post 1 or 2 things, then are never to be seen again. They want us to help them, but show no effort in wanting to succeed....they want us to spoon feed them info.

                            These kinds of posts will never stop, but I think it would clean up the forum a little and have more valuable discussions with people who have a desire to learn. Steve does a great job playing good cop/bad cop and the rest of us should tell these people to research. If they do the research and read some old threads, I have a lot more respect for them because they show they want to learn.
                            Thanks for the kind words, LawnBoy. Looking back on my post, I thought it was a little rude. You were very clear about the difference between simple and complex. If I offended you or anyone else with the preachiness, I apologize.
                            Lelan Cortez,
                            Aberdeen Lawn care, LLC

                            Comment


                            • #29
                              Thanks for the kind words, LawnBoy. Looking back on my post, I thought it was a little rude. You were very clear about the difference between simple and complex. If I offended you or anyone else with the preachiness, I apologize.
                              It's all good Lelan! No worries at all. You've shown everyone you want to learn. Hows the advertising going?

                              Comment


                              • #30
                                You know for a thread that could offend some of the people that would post on this forum this topic has never gotten to the root of the issue. Guess what every business has customers that think they charge to much. You have 3 reasons that the customers will feel this way no matter what you say or do.

                                1. Most of your customers do not know nor care what it costs to run a business.

                                2. a lot of lawncare operations start out with less then $500 in equipment no experience and call themselves professionals. Until you get a little experience in a lot of cases the customer could do it cheaper and do just as good of a job as you, they are just too lazy to do so.

                                3.EVERY INDUSTRY has this problem. How many times do I see stealership on this forum talking about a equipment dealership. If you do not think other businesses should be able to make a profit off of you why should your customers think you should make a profit off of them. I am not complaining about members of this forum just pointing out a trend in society, that people think business owners make too much.

                                Most of your lowballers do not even come on a site like this, they just go to the gas station and post yards for $10 or something like that.
                                I am the owner of www.AllOutdoorParts.com an online mower parts distributor. I am also a Briggs Master Service Technician and Expert Certified Mechanic for Kohler. If my posts helps you please like my facebook page at www.facebook.com/alloutdoorparts

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