How do you guys deal with payments? I seem to have some customers that never leave it when they are scheduled to get yard done. This poses some problems for me.
1. I have to follow up w/ phone calls which = time.
2. I usually have to come back out to get my money at a later date.
I usually always call ahead of time and leave a message if no answer. A couple people didn't get messages until after I have cut lawn and I can understand that, it happens.
What do y'all do? Call at beginning of week? Have them mail checks? What if they don't write checks and pay in cash?
What's the best way to streamline this for my business? I need the money to continue to run my business. I can't wait a week or 2 to be paid, I need the gas money.
I had to drop one lady because I called a day before and left a message saying I would be doing her yard the next day, she didn't get it, I did her yard, no money was there. This wasn't the first time this had happen with her. She left me a message later that day while I was cutting grass that "she told me not to come unless I talk to her. I should hear her voice before coming" etc. and I didn't get paid for that cut until 7 days later. I was pissed. I never called her back and just stopped doing her yard.
I know dropping her without communicating is unprofessional on my part but I don't want customers like her.
Also, I have a few customers that travel a lot and hired me to do their yard because they don't wanna be fined by their HOA. How do I deal with this?
My sister suggested a business PayPal account and just email them a link to pay. I read up on it earlier this morning. What y'all think?
I'm a one man operation most times and I still don't have a business account because I'm really not sure which bank to open it with.
Someone was telling me about Chase offering a credit card machine that's mobile and plugs into cigarette lighter.
TIA
1. I have to follow up w/ phone calls which = time.
2. I usually have to come back out to get my money at a later date.
I usually always call ahead of time and leave a message if no answer. A couple people didn't get messages until after I have cut lawn and I can understand that, it happens.
What do y'all do? Call at beginning of week? Have them mail checks? What if they don't write checks and pay in cash?
What's the best way to streamline this for my business? I need the money to continue to run my business. I can't wait a week or 2 to be paid, I need the gas money.
I had to drop one lady because I called a day before and left a message saying I would be doing her yard the next day, she didn't get it, I did her yard, no money was there. This wasn't the first time this had happen with her. She left me a message later that day while I was cutting grass that "she told me not to come unless I talk to her. I should hear her voice before coming" etc. and I didn't get paid for that cut until 7 days later. I was pissed. I never called her back and just stopped doing her yard.
I know dropping her without communicating is unprofessional on my part but I don't want customers like her.
Also, I have a few customers that travel a lot and hired me to do their yard because they don't wanna be fined by their HOA. How do I deal with this?
My sister suggested a business PayPal account and just email them a link to pay. I read up on it earlier this morning. What y'all think?
I'm a one man operation most times and I still don't have a business account because I'm really not sure which bank to open it with.
Someone was telling me about Chase offering a credit card machine that's mobile and plugs into cigarette lighter.
TIA
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