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I would suggest looking around locally. I buy all my plants from local nurseries and get them at prices at least 50% below retail. I also sometimes go to my local retail nursery, as they give a 20% discount to landscapers.
No I have never ordered any. I know they have been around a long time though. You should see if you can get their phone number from their website, call them and see if you can address that issue. See what kind of return policy they have.
I know you can find bad reviews of any business just by searching. I would talk to them before ordering though.
most of the nurserys around here are expensive as hell.
I want to stock many plant and trees and start selling and delivering them.
Are you going direct to the growers? The way I get the plants for cheap is going right to the growers' nurseries. If they don't grow them, then they're buying them from somewhere else and marking them up.