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billing after pre-payment

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  • billing after pre-payment

    After here is the situation. I had a customer pre-pay for fertilization at the beginning of the year. So she has the credit for all 5 fertilizations during the year. BUt she recently inquired about overseeding in which I performed the service. The problem is when I try to bill her for the service, it brings her credit forward from her pre-payment so it's basically showing that she doesn't owe anything.

    How can I bill her for the overseeding without having that pre-payment credit come forward and pay for the service?

  • #2
    Hi tiedeman,

    The program won't let you have a balance and a credit. So I am not sure how it would be best for you to handle this.
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    • #3
      Try turning off your previous balance option on the billing options screen. This should generate you an invoice, but does not show previous balance.

      Just a thought.

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      • #4
        Thanks Brett for the great suggestion!
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        • #5
          I invoice all my pre-payments. Brings the balance back to 0.

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