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The export customer list allows you to export your customer list to a text file that can them be imported into Word or Excel or anything else you may want to do with it. One example is that you can import that file into Word to create mailing labels!
This is a question that came up today for creating mailing labels to send out holiday cards. Once you export your data with Gopher to a *.txt file, go into word and search in their help file 'mailing lables.' It will then explain to you how to import a *.txt file for use with mailing labels.