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  • #16
    You should just give up and find a different line of work.
    Oh god...

    Thanks for the suggestion, but no. lol



    Issues can be resolved, no matter how tricky. I plan to stick around until I make ends meet.

    I consider myself still 'new' to the forum, and I do my best to respect it. I respect it in a way that I want it continue to be a resource for dealing with all types of situations. What better way to improve the forum that helps me, by throwing unsolved problems at it and getting everyone together to brainstorm? It's impressive!

    Some may say, "You are always complaining" - I do it because no one else will, or has yet to encounter the same issues I do. If we obtain the knowledge to solve these issues, it's all beneficial to the forum and it's users.

    Steve's blog is full of valuable information that came from one persons situation, that actually helped or will help several others out there.

    We all make mistakes, we all have our off days or seasons, the more we know on how to adjust when things get their worst, the better!


    ********

    Giving up something I enjoyed, and can enjoy once again with a little help is not the answer.

    Every single one of us has one, few, or many problems that put us off, and I'm not afraid to share my problems because someone out there may be looking for the same answer I am, without the ability to ask.
    Last edited by CHEESE2009; 11-22-2011, 07:04 PM.

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    • #17
      Oh god...

      Thanks for the suggestion, but no. lol



      Issues can be resolved, no matter how tricky. I plan to stick around until I make ends meet.

      I consider myself still 'new' to the forum, and I do my best to respect it. I respect it in a way that I want it continue to be a resource for dealing with all types of situations. What better way to improve the forum that helps me, by throwing unsolved problems at it and getting everyone together to brainstorm? It's impressive!

      Some may say, "You are always complaining" - I do it because no one else will, or has yet to encounter the same issues I do. If we obtain the knowledge to solve these issues, it's all beneficial to the forum and it's users.

      Steve's blog is full of valuable information that came from one persons situation, that actually helped or will help several others out there.

      We all make mistakes, we all have our off days or seasons, the more we know on how to adjust when things get their worst, the better!


      ********

      Giving up something I enjoyed, and can enjoy once again with a little help is not the answer.

      Every single one of us has one, few, or many problems that put us off, and I'm not afraid to share my problems because someone out there may be looking for the same answer I am, without the ability to ask.
      This is one of the most inteligent replies I have seen from you, what happened? I have all but given up on this site, there is a lot of good info on here for the guy who wants to run a small business, but it dosen't seems like there are a lot of guys on here who have made it past the one or two man crew. Not that there is anything worng with being a one man crew, if that's what you want.
      Forgive me for this, but I can't think of any other way to say it, I am tired of the third grade posts - Did you really have to ask what to do with the fall clean-up? Come on man, you should have just gone and finished it. Sorry for being so blunt.

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      • #18
        I am tired of the third grade posts - Did you really have to ask what to do with the fall clean-up? Come on man, you should have just gone and finished it. Sorry for being so blunt.

        At least I got a different answer out of you, haha! So much better than, "give up".

        If you are tired of third grade posts, here are some things you should consider;

        This forum caters to even those just starting their lawn care business.

        If you are tired of third grade posts, feel free to post something of your grade.

        Also, of course some posts can be a little easy to answer for you, but I assure you that certain problems effect everyone differently and are not all that easy to solve for them, you will never know the exact variables, but you can do your best to assist with the situation.

        If someone was on the forum with the idea of starting a business, who had never used a lawn mower - I would be glad to help them figure it out rather instead of saying, "You don't know anything, mind as well take a hike", right?


        Pictured above: Gopherforum

        Let's not forget that there is a community here, it's not just a place to give and take information, it's also a place to make friends with common interests. I don't always come on here to post, but to sometimes see what everyone is up to, or has accomplished. Depending on your attitude, you can spoil it for others, or you can be the best of yourself.

        **-


        As for a one man crew vs expanding to multiple crews. It's most likely a personal preference. I'm for both sides. To judge the success of a company depending on how many crews they have, is impossible.

        **-

        As for your question, "did you really need to ask?";

        No, I didn't. I could have flipped a coin. I asked because I can, and a second opinion or more wouldn't hurt.


        //////////////


        Anyway, it snowed last night/early morning. Approx 10cm right now, I'll be heading out now, gotta learn my winter route. Wish all of you the best!

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        • #19
          This is one of the most inteligent replies I have seen from you, what happened? I have all but given up on this site, there is a lot of good info on here for the guy who wants to run a small business, but it dosen't seems like there are a lot of guys on here who have made it past the one or two man crew. Not that there is anything worng with being a one man crew, if that's what you want.
          Forgive me for this, but I can't think of any other way to say it, I am tired of the third grade posts - Did you really have to ask what to do with the fall clean-up? Come on man, you should have just gone and finished it. Sorry for being so blunt.
          Are you kidding me right now? All he wanted was a second opinion, go find another forum if your gonna act like that.
          60 inch eXmark Lazer Z
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          Echo Blower
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          5X8 Homemade trailer
          1997 F350 Diesel

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          • #20
            This is one of the most inteligent replies I have seen from you, what happened? I have all but given up on this site, there is a lot of good info on here for the guy who wants to run a small business, but it dosen't seems like there are a lot of guys on here who have made it past the one or two man crew. Not that there is anything worng with being a one man crew, if that's what you want.
            Forgive me for this, but I can't think of any other way to say it, I am tired of the third grade posts - Did you really have to ask what to do with the fall clean-up? Come on man, you should have just gone and finished it. Sorry for being so blunt.

            Are you kidding me right now? All he wanted was a second opinion, go find another forum if your gonna act like that.
            It will be ok keep your chin up. It's ok

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            • #21
              Well said Cheese.

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              • #22
                Scott,

                You have done a lot of experimenting with many of your business elements.

                One of those elements you experimented with was the free fall cleanup.

                As you prepare for next year, what's your view now on what you will do differently with the fall leaf cleanups or any other element to improve the results you get and to position your business more where you want it to be?
                - Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
                Download your Free trial of Gopher Lawn Care Software.

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                • #23
                  Scott,

                  You have done a lot of experimenting with many of your business elements.

                  One of those elements you experimented with was the free fall cleanup.

                  As you prepare for next year, what's your view now on what you will do differently with the fall leaf cleanups or any other element to improve the results you get and to position your business more where you want it to be?
                  I'm going to begin charging for fall cleanups again. This way I'm not going out of my way, stirring up my clients with more than high expectations.

                  I thought I would still have time this year to go around getting new clients for fall, but I was booked with all the free ones. Anyway, it was worth a shot and something to try in order to learn the consequences.

                  I already don't do much spring work, everything is usually wet and I don't want to get wiped out before the lawn maintenance season begins, fall isn't sizzling or as messy give or take, so I will continue to provide the service for paying clients.

                  Doing free work wasn't as discouraging as I had thought, but it certainly was aggravating. I had some properties that if a client were willing to pay, I wouldn't even touch - but they had to get done this time.

                  ****************

                  In short, making deals for your customer isn't beneficial to you, even if the plan is to have all the homeowners hire you at once, in hopes to retain them for later seasons once you raise your prices.

                  Customers = Terrorists

                  We do not negotiate!

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                  • #24
                    treat those that ask for this discount with suspicion.
                    WELL SAID!

                    They are always the worst, and usually the clients I let go, hahaha!

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                    • #25
                      Scott,

                      Would it work out better if the fall cleanups were a part of an annual lawn care agreement where the customer paid you every month to maintain their property? Or do you feel it would still end up with the customer calling multiple times for multiple fall cleanups?
                      - Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
                      Download your Free trial of Gopher Lawn Care Software.

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                      • #26
                        Scott,

                        Would it work out better if the fall cleanups were a part of an annual lawn care agreement where the customer paid you every month to maintain their property? Or do you feel it would still end up with the customer calling multiple times for multiple fall cleanups?

                        It would be nice, but my advertised price would probably scare a few people out of hiring me.

                        Not to mention I would have to return the money to clients who fire me, or the ones I let go prior to the Fall. Tricky Tricky.

                        Comment


                        • #27
                          Could there be a basic annual lawn care price and then upsell add ons for things such as fall leaf cleanup etc?

                          Maybe you could even promote the cheapest service price and maybe that service wouldn't even include trimming or blowing? Just mowing? Everything else could be an upsell?
                          - Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
                          Download your Free trial of Gopher Lawn Care Software.

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                          • #28
                            Lesson Learned...

                            I had this problem once about 3 years ago and it made me re-evaluate when I do my clean-up for certain customers...If you do a clean-up in early November, odds are, yes, more leaves will either fall or will be clown by wind/storms onto the property...this is a fact of life. Some customers can handle that, other can't as in your situation. Your customer obviously wanted a clean lawn going into winter and you have to respect that.

                            The lesson is that maybe in the future, this customer gets a late clean-up in late November versus early November so that all the leaves are off the trees....you do it once, make it look great, and you're done. I don't know how long it took you to do the clean up in the first place, but my opinion is you need to go back and do it FREE of charge and just deal with it. A happy customer is profitable for you regardless of the pain in the a** it is for you to get your equipment back out. It shows your loyalty and that you'll stick by your word which WILL pay dividends in the long run. If you notice this customer start doing the same things during the winter with snow removal than I would respectfully lose her as a client because it is not someone you want to work for in the first place.

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                            • #29
                              I have one rule that covers it also. If you offer something as pricy as a fall cleanup for free then you should go back and make it right. You also might think about putting a disclaimer with your advertising or being pro-active. We run into this during cleanups where we tell the customer it is an ongoing process and give them the option of how many fall visits they want. Pro-active vs. re-active always works to your advantage!!!!
                              I got a call from an Angie's list referral last night for a cleanup. My equipment is winterized as well, but I love money so much guess where I am going today for $ 40.00 per man hour plus equipment costs.
                              When you advertise, watch your wording and don't forget any disclaimers!!!
                              Jim

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                              • #30
                                Perhaps some wine and crackers with your Cheese?

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