If it is just mowing I give the customer the quote on the spot if they are home. If it is more than mowing, and I need to figure material costs etc. I set up a time to deliver the proposal. The point is to require the client to meet you in person when you give the proposal, whether it is right then or at a second date, but do not give the client the estimate over the phone, or in the mail. Also, as I stated above I send the regular clients a thank you letter at the end of the year, not after every mowing, or monthly etc. This is all out of the book by John P. Davis. His tree care business is very successful and reputable in the Dallas-Fort Worth, Texas area, so this guy knows what he's doing, and these principles are proven to work. Check out his website: jdavistreecare.com very impressive
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