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What is the best way to get testimonials?

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  • What is the best way to get testimonials?

    In another post this question came up and I thought it was a great question.

    What is the best way to get testimonials? How do you get them to use in your marketing material?
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  • #2
    I would just send a survey to all your customers...most people aren't going to give you any feedback aside from the occasional verbal comment/suggestion unless you explicitly ask for it.

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    • #3
      That's how I do it too. I send a survey every 6 months to check up & get a feel for my customers to make sure our satisfaction rates stays very high.

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      • #4
        Do you ask if you can use their testimonials in your marketing?

        Or how do you suggest going about that?
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        • #5
          Yes I do ask. There is a box at the bottom for them to check off yes or no.

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          • #6
            Say Chuck. can you let us see what your survey looks like?
            I always thought about making some and sending them out but when comes down to what questions to ask I get stuck.

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            • #7
              Send me a pm with your email address & I'll shoot a copy over to you.

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              • #8
                Theres a customer survey template in the customer letter section at the top of the forum. Maybe that would help as well?
                - Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
                Download your Free trial of Gopher Lawn Care Software.

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