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Sample Cuts???? Are you kidding me?

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  • Sample Cuts???? Are you kidding me?

    I need some opinions. I already handled it, but I want to know incase this happens again.

    I got an email yesterday from a guy looking for a quote. I emailed him last night with the price, and he emails me today with:

    "Can you do it as a one time cut and if I like it I'll hire you? I'd be more interested in biweekly service."

    I said in a polite way, NO WAY. I quoted him a one time cut price. I also had my PITA Customer meter ringing so loud I put earmuffs on.

    What would you do????

  • #2
    It would be interesting to get a sample girlfriend. You know commitments and all that other crap get in the way. Lets have wild sex first then see where that takes us.

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    • #3
      I would tell him that the "sample cut" cost 2 times a normal cut and if he signs up for the season the next mow is free

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      • #4
        I would tell him that the "sample cut" cost 2 times a normal cut and if he signs up for the season the next mow is free
        YEAH! lol, the other way around.
        I've never had someone ask me that...goons these days.

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        • #5
          I would tell him that the "sample cut" cost 2 times a normal cut and if he signs up for the season the next mow is free
          How are you going to explain charging the customer 2 times the normal price and then turn around and give him a free cut if he signs up? What's he to think when you charge him the normal price?

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          • #6
            How are you going to explain charging the customer 2 times the normal price and then turn around and give him a free cut if he signs up? What's he to think when you charge him the normal price?
            It was a joke

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            • #7
              How are you going to explain charging the customer 2 times the normal price and then turn around and give him a free cut if he signs up? What's he to think when you charge him the normal price?
              It wasn't a joke and I already thought of something like this.

              Lets say my one time cut is $45 and my biweekly is $35. I thought of charging the one time cut of $45 and if he goes with me the rest of the year, I'll discount his second cut to $25 to make up the difference of the one time cut price. The reason I didn't was because he seemed like a PITA and I don't want that this year.

              But by far the best response was SECT. Your valuable input has guided me in the path to manhood. After reading your comment, I told my wife I want a divorce, and that I was only sampling her. I let her know I'd like to sample a new wife now.

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              • #8
                "Hi, this is Steve, How may I help You?"
                'How much would it cost to cut my grass?"
                "That depends o the size of the yard, and other factors."
                "Well it's just xxxx."
                "For a yard that size I get xx per month, but depending on what is there I might have to add a little, Like fence around the yard, a pond, a lot of trees, flowerbeds etc."
                "oh I just need it cut one time, I can handle it after that."
                "I don't do one time cuts."
                (I am not looking for money today, I am looking for money in the future.)

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                • #9
                  "Hi, this is Steve, How may I help You?"
                  'How much would it cost to cut my grass?"
                  "That depends o the size of the yard, and other factors."
                  "Well it's just xxxx."
                  "For a yard that size I get xx per month, but depending on what is there I might have to add a little, Like fence around the yard, a pond, a lot of trees, flowerbeds etc."
                  "oh I just need it cut one time, I can handle it after that."
                  "I don't do one time cuts."
                  (I am not looking for money today, I am looking for money in the future.)
                  I wish I could do that. But I get some decent business from one time cuts. People having parties and they don't have time to cut, people going on vacation or coming back....theres even a guy who calls me when he works too many hours and is too tired to mow. If I pass by the area, I'll be glad to cut for some $$.

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                  • #10
                    I wish I could do that. But I get some decent business from one time cuts. People having parties and they don't have time to cut, people going on vacation or coming back....theres even a guy who calls me when he works too many hours and is too tired to mow. If I pass by the area, I'll be glad to cut for some $$.
                    I already work 6 days a week and don't have time to do one time cuts. If I were to get more long term work from someone then I could justify hiring more to cover the work. Hiring to just shoehorn in a one time cut-not worth it

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                    • #11
                      Yes one time cuts can be very profitable.........

                      I have one I do every year when this customer goes on vacation...It's a very nice country property and the lawn area is about 2 acres give or take...

                      The first time I met with them I told them I would do it for $100.00, every time I have mowed it so far they have paid me extra...

                      Last year was $150.00


                      Word of advice !! don't leave money on the table guys..............

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                      • #12
                        It was a joke
                        LOL Joking about about what?
                        Weekly/biweekly mowing is a maintenance package not a one time service.
                        First mows takes longer, lets say the lawn is ready for a mow you still have to walk the lawn, quote and talk to the customer. oh and find the house.
                        One time services start at one hour

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                        • #13
                          I don't see why you wouldn't take the business of a one-time cut? I'm not saying to put the one-time cut above priority of your regularly paying customers, but money is money. Why would you turn down money like that?

                          A one-time cut takes just as long (maybe a tad bit longer) than cutting it regularly, but you can charge a good bit more.
                          Why would you turn the guy down on the phone? You totally lost the opportunity to sell yourself to him. You could have gone out there, charged 1.5x your normal rate, and then convinced him into signing up for the rest of the year. When he saw how good his lawn looks he would say to him self "wow, this guy did a good job...I should have my lawn look like this every week"

                          When you turn someone away for something like this, all you're doing is giving money to your competition and making them stronger.

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                          • #14
                            It wasn't a joke and I already thought of something like this.

                            Lets say my one time cut is $45 and my biweekly is $35. I thought of charging the one time cut of $45 and if he goes with me the rest of the year, I'll discount his second cut to $25 to make up the difference of the one time cut price. The reason I didn't was because he seemed like a PITA and I don't want that this year.
                            Makes sense.

                            Comment


                            • #15
                              I don't see why you wouldn't take the business of a one-time cut? I'm not saying to put the one-time cut above priority of your regularly paying customers, but money is money. Why would you turn down money like that?

                              A one-time cut takes just as long (maybe a tad bit longer) than cutting it regularly, but you can charge a good bit more.
                              Why would you turn the guy down on the phone? You totally lost the opportunity to sell yourself to him. You could have gone out there, charged 1.5x your normal rate, and then convinced him into signing up for the rest of the year. When he saw how good his lawn looks he would say to him self "wow, this guy did a good job...I should have my lawn look like this every week"

                              When you turn someone away for something like this, all you're doing is giving money to your competition and making them stronger.
                              Maybe you missed the post where he said he was already working 6 days a week?
                              Pat

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