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  • Offer free landscape designs?

    Do you offer free landscape design? Is it a good idea or a bad one?

    In this article Jenny Hardgrave talks about the frustrations of offering free designs and then having a potential customer ask you questions for hours.

    Word of mouth plants seeds of good yard care - For Hardgrave, the requests include free design advice ****- indoors as well as out.

    "One of the most frustrating things is to go to a home and they keep you for two hours asking your opinion on things like place-setting colors and place mats," Hardgrave says. "It gets sticky. You want to be fair and reasonable and not lose the client, but time is money, too."
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  • #2
    I personally think that it's a very bad idea. I have been caught too many times with my pants down in the past of where I offered free designs, and the customer took those designs and either 1) did the work themselves or 2) had another company do it.

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    • #3
      It seems like it can be used as a marketing tool when times get rough. But normally it doesn't seem to be something that one would choose to do.

      There seems to be too much opportunity for problems.
      - Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
      Download your Free trial of Gopher Lawn Care Software.

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