Apology Letter?

[ABurlison]

Does anyone have a template or a sample of an Apology Letter to send to a customer who was displeased with something we did or didn't do?

Thanks,

Andy
New City Lawn Care LLC
Central Point, OR 97502

[Steve]

Andy,

Would you like to give us a little insight as to what happened to give us a frame of reference?

[ABurlison]

It was weeds along the side of the house in a gravel area, it was just one of those things that was put off and put off again.