Steve
04-03-2006, 04:10 PM
As Ray Kroc was building McDonalds his staff had warned him competitors were spying on his business. Sending in people to work inside McDonalds to learn their business practices. Ray told them he wasn't concerned and that his competitors could take his operations manual and still not do things as good as he could. Why? Because he said what his company did was part of his company's culture. It was engrained in the managers and employees. Another company would not be able to duplicate it's culture so therefore it would not be able to duplicate it's results.
Decades later, it appears the same thing holds true.
Do you feel the same about your business or not? And why?
Decades later, it appears the same thing holds true.
Do you feel the same about your business or not? And why?