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View Full Version : What is the best way to get testimonials?


Steve
08-20-2008, 06:40 PM
In another post this question came up and I thought it was a great question.

What is the best way to get testimonials? How do you get them to use in your marketing material?

UniversityLandscapers
08-20-2008, 07:54 PM
I would just send a survey to all your customers...most people aren't going to give you any feedback aside from the occasional verbal comment/suggestion unless you explicitly ask for it.

musician/lawnman
08-20-2008, 08:28 PM
That's how I do it too. I send a survey every 6 months to check up & get a feel for my customers to make sure our satisfaction rates stays very high.

Steve
08-20-2008, 08:51 PM
Do you ask if you can use their testimonials in your marketing?

Or how do you suggest going about that?

musician/lawnman
08-21-2008, 07:11 AM
Yes I do ask. There is a box at the bottom for them to check off yes or no.

quickcleanlawn
08-21-2008, 07:08 PM
Say Chuck. can you let us see what your survey looks like?
I always thought about making some and sending them out but when comes down to what questions to ask I get stuck.

musician/lawnman
08-21-2008, 09:54 PM
Send me a pm with your email address & I'll shoot a copy over to you.

Steve
08-21-2008, 10:57 PM
Theres a customer survey template in the customer letter section at the top of the forum. Maybe that would help as well?