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View Full Version : After service report?


MCSLAWNCARE
03-15-2006, 09:51 PM
Does anyone do after service reports for their customers? Basically telling them what was done and why, and telling them of any changes in the yard like, ants, weeds, trimming needed, etc? What were the pros and cons and could i possibly see what you used.

chris

Steve
03-16-2006, 02:55 PM
Hi MCSLAWNCARE,

I like this idea. It's a great way to potentially offer upsells. Once you bring a problem to their attention, you could tell them how you could resolve it and how much.

I can't think of any cons at the moment.

What are you thinking about this?

MCSLAWNCARE
03-17-2006, 09:11 PM
i do not do any kind of chemicals but, i do sub work out and get a very nice kick back, so i think its a good upsell idea plus it looks ver y professional and builds a good rappor with the customer it lets them know you care about the property not just a quick service kind of thing.

chris

im working on one now ill let you see it when im done

Steve
03-18-2006, 04:22 PM
I am looking forwards to seeing it! http://www.gophergraphics.com/forum/iB_html/non-cgi/emoticons/smile.gif