Steve
12-10-2006, 01:49 PM
Have you ever had to turn down plow customers because you just didn't have enough time or equipment?
Moving the snow: 'We're glad to see you, but not really' (http://www.siouxcityjournal.com/articles/2006/12/10/news_business/local/02f5f4da615729bf862572400014b9ec.txt) - This year, in fact, he had to turn down some new customers.
"When somebody calls, I do hate to turn them down, but I don't want to get to the point where you can't handle it," he said. "I know we could handle more but it could turn into a real headache because moving dirt is our main priority. If we set it up to do snow and we commit to that contract, we're not going to back out of it."
All of the snow removal contracts are set up to allow Lieber its own judgment regarding start times and work scheduling, with the exeption of St. Luke's requesting someone on site as soon as possible. But even St. Luke's doesn't call with specific requests once the work has begun, Barker said.
Moving the snow: 'We're glad to see you, but not really' (http://www.siouxcityjournal.com/articles/2006/12/10/news_business/local/02f5f4da615729bf862572400014b9ec.txt) - This year, in fact, he had to turn down some new customers.
"When somebody calls, I do hate to turn them down, but I don't want to get to the point where you can't handle it," he said. "I know we could handle more but it could turn into a real headache because moving dirt is our main priority. If we set it up to do snow and we commit to that contract, we're not going to back out of it."
All of the snow removal contracts are set up to allow Lieber its own judgment regarding start times and work scheduling, with the exeption of St. Luke's requesting someone on site as soon as possible. But even St. Luke's doesn't call with specific requests once the work has begun, Barker said.