View Full Version : Trimming as an upsell?

03-21-2007, 04:20 PM
Does your mowing package contain trimming? Would it be possible to offer that as an upgrade instead of included with the basic service?

S.P.Martin Lawn Care
03-21-2007, 07:03 PM
I've always included it. Some want it done every visit, some every other visit, and the rest leave it to my discretion.

I do try and do it in areas visible to the public. Areas away from the residence get done less frequently.

I just figure the time it takes into my cost.

03-22-2007, 07:49 AM
I agree, it is done every time, even if the customer does not want it. If I don't do it, it reflects poorly on me