Customer Balance

[Christian grower]

If you have made a mistake and created a +balance on a customers account how do you correct it. What I see is a balance in green with () around it. PLEASE HELP!!!!

[Gopher Support]

The green indicates that they have a credit. The best thing to do is to run a customer history report to help locate the source of the problem. Go to the customer list, right-click on that customer, and choose "print history report". Then, once you've identified the source of the problem (usually a duplicate payment entry or a missing invoice), you can go to either the payment or invoice screen to correct the problem.

[Christian grower]

Thanks that got it http://www.gophergraphics.com/forum/iB_html/non-cgi/emoticons/biggrin.gif

Next ? how did that lil fatman on the green mower get on my avator?