View Full Version : Account Recievable's Report
07-01-2006, 01:21 AM
When looking at a current Receivable areport it is showing many accounts with a zero balance when it has been selected to not show. And it is not picking up the total balances of all accounts.
Is there an update to fix this or is it a new problem?
07-03-2006, 04:07 AM
We're aware of the problem some users have reported where accounts with a $0 balance still show up despite telling Gopher to hide them. Which version # are you running?
The actual balances displayed in the report should be correct. If you email us your gopherbackup.zip file (firstname.lastname@example.org) and tell us which accounts are not showing the correct total, we'll try to recreate and resolve the problem.
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