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View Full Version : Can't Backup or Validate GOPHER


05-04-2006, 08:43 AM
When I click "Backup" I get the error: "Can not open backup file C:/windows/temp/gopher2002.GKB so I go to File, Restore Database then Validation and hit REPAIR DATABASE...and I get this error: Bad parameters on attach or create database secondary server attachments can not validate databases...what the heck should I do? I didn't delete or move any files this just randomly happened...thanks!!

Ric3077
05-04-2006, 08:44 AM
Forgot to log in before I posted this...

Gopher Support
05-04-2006, 09:12 AM
Can you first try restarting your computer. If that doesn't work, try deleting the "C:/windows/temp/gopher2002.GBK" file and try again.

Ric3077
05-04-2006, 09:40 AM
restarting didn't work...although I did get a new error... BL0B not found under backup database....if I delete the C:/windows/temp/gopher2002.GBK will I loose any of my database?

Gopher Support
05-04-2006, 09:53 AM
Can you still use the program normally? Does all of your information appear on the various screens (e.g. Customer, Schedule, etc)?

What happens if you click the Validate button instead of Repair Database?

Ric3077
05-04-2006, 09:59 AM
Yes I can still use the program normally (just can't backup or clear errors) and if I hit VALIDATE instead of REPAIR DATABASE I get the same error "bad perameters on..."

Gopher Tech
05-04-2006, 02:44 PM
Ric,

What are you backing your data up too? What kind of device? If all else fails at the moment you can go into your my computer icon from your desktop and copy the gopher2.gdb file. GDB stands for Gopher DataBase.

Ric3077
05-04-2006, 09:03 PM
I am backing up to the C drive under the folder gopher created...

Gopher Support
05-05-2006, 05:16 PM
Ric,

Do you normally backup your data onto your c: drive?

The reason I ask, is because if you do, if your hard drive crashes and your backup is on your hard drive, then you won't have a functioning backup.

You should backup your data somewhere else to store it.

Ric3077
05-06-2006, 10:34 AM
Yes I do always backup to teh C drive...once my new computer comes in a few days I will back up to an external disk...but how do I solve the problem of not being able to backup period?

Ric3077
05-06-2006, 04:04 PM
OK now I need MAJOR HELP ASAP! I am getting 10 different errors...and now I can't access ANYTHING in Gopher without getting an error......can someone call me 636-795-0521 thanks!

Ric3077
05-07-2006, 04:54 PM
PLLLLLLLLLLEAAAAAAAAAAASE help gopher I need to access gopher so I can send invoices and enter in data!!!!!!!! THanks!

Gopher Support
05-07-2006, 09:03 PM
Hi Ric,

Could you please tell us the error messages you are seeing. We will need to know to assist.

If you can not gain access to your current database and need immediate access to your system you can attempt to use your last database backup. Then work forward from there.

Ric3077
05-07-2006, 09:36 PM
The ones that are really getting me mad are "Internal gds software consistency check (can't continue after bugcheck)" and the other is "Dynamic SQL Error Sql error code = 204 table unknown payment" Please help asap I can't do anything without gopher...

Ric3077
05-07-2006, 09:37 PM
and the original errors in the beginning of this thread...

Ric3077
05-08-2006, 08:50 AM
Also when I try to print an invoice I get this: I/O error for file "C:\Progra~1\ditech\gopher~1.GDB" Error while trying to write to file access is denied PLEASE HELP ASAP I NEED TO GET TO WORK THANKS!

Gopher Support
05-08-2006, 09:25 AM
Can you email us the database file? That is the .gdb file.

support@gophersoftware.com

Ric3077
05-08-2006, 09:29 AM
i will try right now.....

Ric3077
05-08-2006, 09:32 AM
ok I sent it...thanks sooooooooooo much for your attention to this matter

Ric3077
05-08-2006, 10:02 AM
Did you recieve the email?

Gopher Support
05-08-2006, 10:29 AM
I sent you an email response.

Ric3077
05-08-2006, 10:36 AM
ok will check thanks!.........

Gopher Support
05-08-2006, 12:00 PM
Hi Ric,

The file works fine for me. No errors. So I think the database is fine.

The next thing to consider is the program installation or the computer. My next suggestion would be to download the full Gopher 2006 installation (http://www.gophersoftware.com/2006/setup_gopher2006.exe) and reinstall the software.

Has anything happened to your computer lately? Viruses? Etc? Any other strange things happening on other programs?

Ric3077
05-08-2006, 05:57 PM
No just gopher is having the issues...but I did run a virus scan and a few other scans and it found a couple things but nothing helped make gopher work....getting real frustrated...

Ric3077
05-08-2006, 06:02 PM
Ok let's work on them one at a time what is up with this one? "Internal gds software consistency check (can't continue after bugcheck)"

Gopher Support
05-08-2006, 06:43 PM
Have you re-installed the program?

Gopher Support
05-08-2006, 07:43 PM
I think I found a problem with the database. Let me look into this more.

Ric3077
05-08-2006, 08:15 PM
yep re installed it...keep me posted as you look into please thanks!

Gopher Support
05-08-2006, 10:40 PM
I think I found the problem. I emailed you your updated database file. Please review the email to see what was changed.

Let me know if this works.

Ric3077
05-09-2006, 12:58 AM
nope it didnt work...still getting "Internal gds software consistency check (can't continue after bugcheck)"

Gopher Support
05-09-2006, 09:30 AM
Sent you another email.

Ric3077
05-09-2006, 11:11 AM
It seems to be working but all the completed jobs from last thurs and friday are missing...and they were there when I emailed the file to you...I can add them back but I want to see if you erased anything else when you fixed it...did you have to delete anything else? thanks!

Gopher Support
05-09-2006, 12:07 PM
No nothing further was deleted except what I had emailed you. The completed jobs may just not have been committed to the database at the time due to the file corruption.

But I am happy to see it's working again. http://www.gophergraphics.com/forum/iB_html/non-cgi/emoticons/biggrin.gif

Ric3077
05-09-2006, 12:32 PM
Awesome thanks!!!!!