View Full Version : Help To DownLoad to Palm

Apex Lawn 2003
01-30-2006, 04:19 PM
When trying to download program for my palm tungsten e2 to my dell computer I got an error message 1323 the path con.
Iam trying to get my palm set up with gopher download thanks for help

01-30-2006, 04:42 PM
Hi Apex Lawn 2003,

It sounds like you need to manually install the Gopher Palm.

Read this thread here (http://www.gophergraphics.com/forum/cgi-bin/ikonboard.cgi?act=ST;f=2;t=1573;hl=manual) and see if it is able to resolve the issue.

If it isn't, let us know which step you got stuck on.

The link above was posted in the Gopher Palm F.A.Q. here (http://www.gophergraphics.com/forum/cgi-bin/ikonboard.cgi?act=ST&f=2&t=1814&st=&&#entry9887).

Apex Lawn 2003
01-30-2006, 04:49 PM
Thanks again Iam trying it now.

Apex Lawn 2003
01-30-2006, 05:13 PM
Well I guess It did not work tried folloing directions. I got the Palm Com Ins. on my desk top and got the same error number when run was pushed. Not sure what to try next.

Gopher Support
01-30-2006, 06:06 PM
Are you certain the error occurred when you tried to open and run PalmCOMInstaller.exe?

Apex Lawn 2003
01-30-2006, 06:08 PM
No I am not sure will try to run again to see if it is or not.

Apex Lawn 2003
01-30-2006, 08:18 PM
The PalmComIns. worked no error. Not Sure what to do next.

Gopher Support
01-31-2006, 04:02 AM
Did you follow each of the steps for the manual palm module installation (http://www.gophergraphics.com/forum/cgi-bin/ikonboard.cgi?act=ST;f=2;t=1573;hl=manual)?

At which step are you encountering a problem?

Apex Lawn 2003
01-31-2006, 09:56 AM
Iguess I have the Palm COM Ins On desk top not sure what to do next to continue with the download to palm pda thanks. Is the palm com ins at what step of manual directions? Ill Be on road most of today. thanks for the help. Seems like the shouls be an easier way to install program to computer and to palm not sure why error.

Gopher Support
01-31-2006, 10:02 AM
The installation will ultimately be easier. But for now it requires that some users perform a manual install. Please try each of these steps carefully:

Go to http://www.getgopher.com/palmbeta/
and do the following:
1) Download and run the PalmCOMInstaller.exe file
2) Right-click on gopher.prc and save it to your desktop.
3) Double-click on the gopher.prc file on your desktop. This will allow you to install it onto your handheld.
4) Press the hotsync button on your cradle to transfer the gopher.prc onto the handheld
5) Right-click on GopherPalmConduit.dll and save it to your Gopher folder (C:\Program Files\Ditech\Gopher 2003\)
6) Click on Start | Run and then type
REGSVR32 "C:\Program Files\Ditech\Gopher 2003\GopherPalmConduit.dll"
and click OK.
(if you saved the file to a different location then use that location instead)
6) Try to hotsync again. You should now see the Gopher conduit screen with options for transferring data to and from the handheld.

Let us know at which step (1 through 6) you encounter a problem. If you just downloaded the PalmCOMInstaller.exe then you are on Step 1. Now double-click on the PalmCOMInstaller.exe file and then continue with Steps 2-6.

Apex Lawn 2003
01-31-2006, 10:08 AM
Were do I find gopher.prc? When I double click on desk top PalmComIns button it runs through process and nothing more on screen. will keep trying thanks.

Gopher Support
01-31-2006, 10:23 AM
All of the files are located at http://www.getgopher.com/palmbeta

>Go to http://www.getgopher.com/palmbeta/
>and do the following:
>2) Right-click on gopher.prc and save it to your desktop.

Apex Lawn 2003
01-31-2006, 05:33 PM
Hello got a little futher in process I have the next couple of steps complete I am having trouble with the start run step and I think it is typed correctly.

01-31-2006, 05:38 PM
Hi Apex Lawn 2003,

Make sure you copy and paste it just as it shows in bold text on the previous page. All in one line of text.

You can highlight the text and then ctrl-c to copy the text. Then you can go into the run prompt and click on ctrl-v to paste so as to minimize potential typing errors.

Apex Lawn 2003
01-31-2006, 05:42 PM
Ok great I will try when I get back home Thanks Again.

Apex Lawn 2003
01-31-2006, 10:45 PM
Ok I am Back to tryung to load now I have something on palm with gopher on palm blank screen with tapped on . The message I got when I tried a coulple of times to run the copied and pasted REGSVR32 "C:\Program Files\Ditech\Gopher 2003\GopherPalmConduit.dll"
and click OK. On my computer it said at top Reg SVR 32 Load Library failed specified module could not be found? What next ? Thank you for the help.

Apex Lawn 2003
01-31-2006, 10:55 PM
Do I have to have a SD card for opertion to work? I dont have one in my palm yet. Should I try the unregister process? If so how or whats my next plan. What am I looking for on the palm? HELP PLEASE!

Gopher Support
02-01-2006, 05:03 AM
That error happened because the REGSVR32 program was expecting to find GopherPalmConduit.DLL in the "C:\Program Files\Ditech\Gopher 2003\" folder. Apparently you did not download and save it to that location. Please review step five from the earlier instructions:

5) Right-click on GopherPalmConduit.dll and save it to your Gopher folder (C:\Program Files\Ditech\Gopher 2003\)

Or you can just tell REGSVR32 the correct location of the GopherPalmConduit.DLL file (depends on where you saved it).

Apex Lawn 2003
02-06-2006, 01:09 PM
Ok I have checked my computer for location of .dll it was were programs,ditech gopher2003 I am not sure what to try next are you telling me to re do step 5? when I did it came up on screen were to save and it was there already?

02-06-2006, 02:09 PM
This was resolved. The file was being saved in the wrong directory.

Apex Lawn 2003
02-07-2006, 02:10 PM
Thank you so much for helping with set up of palm. Thanks again to gopher team another great product to make business better. Thanks for returning my call as well. It worked great!!!!

02-07-2006, 02:29 PM
Hi Apex Lawn 2003,

You're welcome http://www.gophergraphics.com/forum/iB_html/non-cgi/emoticons/biggrin.gif

Do you have any hints or suggestions for others who may be having a difficult time installing the Gopher Palm?

Apex Lawn 2003
02-08-2006, 01:39 PM
I found that asking for help and asking the members and team gopher has been a great for help and directions. Continue to follow directions and when it does not work tell the step that is not working. Dont give up, making mistakes are our keys to success and is what keeps us moving forward. Good Luck.

04-19-2006, 08:07 PM
I have downloaded the gopher program to my palm, but when I open the program on my palm it just shows a blank screen. What does this mean and how can I get past this point?

Gopher Support
04-20-2006, 10:00 AM
The screen will remain blank until you hotsync for the first time, at which point the jobs will get transferred from your Gopher schedule screen to your Palm.