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gene gls
03-08-2006, 07:33 AM
Why do I get inactive customers with zero ballance showing up on a 30 day Account Receiveable Report when I check the box for only customers with a ballance due?? Thanks....


03-08-2006, 09:31 AM
Hi Gene,

My first question is are you sure you checked the "Exclude customers without a balance."

My next question is what version are you using of Gopher. Go to top of the screen click on help and then about. It will tell you the program version.

gene gls
03-08-2006, 09:19 PM
I am using 3.2.15...Its been doing it for a long time now. I updated 2 weeks ago, no change.

Gopher Tech
03-10-2006, 09:38 AM
Hi gene gls,

We are working on recreating this and figuring out what is going on.