View Full Version : billing after pre-payment

06-12-2005, 08:08 PM
After here is the situation. I had a customer pre-pay for fertilization at the beginning of the year. So she has the credit for all 5 fertilizations during the year. BUt she recently inquired about overseeding in which I performed the service. The problem is when I try to bill her for the service, it brings her credit forward from her pre-payment so it's basically showing that she doesn't owe anything.

How can I bill her for the overseeding without having that pre-payment credit come forward and pay for the service?

06-14-2005, 06:04 AM
Hi tiedeman,

The program won't let you have a balance and a credit. So I am not sure how it would be best for you to handle this.

06-27-2005, 11:31 PM
Try turning off your previous balance option on the billing options screen. This should generate you an invoice, but does not show previous balance.

Just a thought.

06-28-2005, 02:48 PM
Thanks Brett for the great suggestion!

06-28-2005, 03:16 PM
I invoice all my pre-payments. Brings the balance back to 0.