billing after pre-payment

[tiedeman]

After here is the situation. I had a customer pre-pay for fertilization at the beginning of the year. So she has the credit for all 5 fertilizations during the year. BUt she recently inquired about overseeding in which I performed the service. The problem is when I try to bill her for the service, it brings her credit forward from her pre-payment so it's basically showing that she doesn't owe anything.

How can I bill her for the overseeding without having that pre-payment credit come forward and pay for the service?

[Steve]

Hi tiedeman,

The program won't let you have a balance and a credit. So I am not sure how it would be best for you to handle this.

[shipent]

Try turning off your previous balance option on the billing options screen. This should generate you an invoice, but does not show previous balance.

Just a thought.

[Steve]

Thanks Brett for the great suggestion!

[ritchiem]

I invoice all my pre-payments. Brings the balance back to 0.