PDA

View Full Version : service details


04-27-2005, 03:37 PM
For some reason the service detail does not print on every invoice. I have checked the service to be sure it is correct, which it is. The weird thing is that the detail prints on some but not all invoices. I've checked the customers and can not see a clear difference.

Any ideas?? Please help.

Thanks,
Mike

Steve
04-28-2005, 02:18 PM
Hi michael constantine,

Can you make a backup of your database and email it to support@gophersoftware.com and tell us which invoice it is?

04-28-2005, 02:55 PM
No problem but could you explain how to e-mail it to you? I'm not quite sure how to sent to data via e-mail. I've just begun using the program so there is only 21 invoices and almost all of them do not show the service detail.

thanks, mike

Steve
04-28-2005, 02:59 PM
Hi Mike,

You will need to use your normal email software and look for a way to attach a file. Then choose to attach you Gopher database file you have backed up into a zip format.

04-28-2005, 03:15 PM
I just sent it off to you. Was not to difficult!!

Thanks,
Mike

04-29-2005, 06:10 PM
thanks gopher for the easy fix!!!