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aperfectlawn
06-24-2004, 01:50 PM
I am unable to print the schedule for the day, week, or month job schedule. I go to preview the page and it says: Access violation at address 00402A72 in module 'gopher2004.exe'. Write of address 00000000. *I try to print without previewing and it says: Error! Canvas not yet active.
Is there something wrong with my printer or is it the program? I use Gopher 2004.

Gopher Tech
06-24-2004, 05:39 PM
Hi aperfectlawn,

Are you able to print anything else? Gopher invoices? If not that, then anything else from any other program?

Other things to check:
Do you have a printer connected?
Do you have a printer driver installed?

aperfectlawn
06-24-2004, 09:15 PM
I am able to print invoices. I do not have any other problems printing out of any other program.

Gopher Support
06-25-2004, 04:36 AM
Does the problem occur after restarting your computer?

If so, make sure you have the latest version (v3.2.3) by downloading gopher2004.exe from:
www.gophersoftware.com/update (http://www.gophersoftware.com/update)

aperfectlawn
06-26-2004, 12:55 AM
I downloaded all updates and I am still getting the problem.

aperfectlawn
06-26-2004, 12:57 AM
Does anyone else have this problem?

aperfectlawn
06-26-2004, 03:35 PM
I restarted and still doesn't work.

Gopher Tech
06-26-2004, 06:00 PM
Hi aperfectlawn,

Can you call us so we can help resolve this? Thank you.

aperfectlawn
06-27-2004, 02:15 PM
What # do you want me to call? Who do I ask for?

Steve
06-29-2004, 07:30 AM
This issue was resolved by re-installing Gopher.