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View Full Version : Getting ready to start delegating


cruzgardening
06-08-2011, 04:18 AM
hey guys i started working on my own late last year, i bought the business from a friend, now i have grown the business to about the size where i want to start delegating some of the work to my workers, right now i have one guy who works for me for $12/hr i trained him and he is super efficient and has an eye for detail now he is really trust worthy and i would not mind letting him drive a truck and get him a helper i estimated that they can finish the same amount of work int he same time as me and my helper usually we do average 12 homes in 1 working day they are well maintained and i keep on top of all my clients needs. Now my question is what is the best way to delegate work? should i tell my loyal worker he is becoming supervisor or should i just tell him he is in charge without giving him a raise? the minimum wage in california is $8 so the help will be getting that he is getting $4 more then the average worker in my area.

also he knows how to speak english but all my clients call me or txt me if they need any work anything i need to know before starting to delegate?

I will be making a 2 truck business and i will start working 5 of my most valuable clients while the other truck will be taking care of the rest of the clients that leaves me enough time to give estimates, talk to current clients, get more clients and supervise the work the guys have done

what are your guys experience doing this? what works the best? how many homes or how much money should i be making monthly to make this possible?
we currently maintain 67 homes a week. please let me know what other kinds of problems and benefits u guys have encounter thank you

cleancutlawncare5382
06-08-2011, 05:56 AM
I will be interested to follow along with this subject also.

I don't have anywhere near 67 lawns but with a full time job my 11 clients keep me busy. Here in Pennsylvania the minimum wage is $7.25, I have hired two helpers at $10 per hour. They get about 6 hours per week on Saturday. They are school students so it all works out.

I have stopped taking new customers in fear of not being able to service them regularly. My next step would to hire a someone mre full time.

Steve
06-08-2011, 06:18 AM
should i tell my loyal worker he is becoming supervisor or should i just tell him he is in charge without giving him a raise? the minimum wage in california is $8 so the help will be getting that he is getting $4 more then the average worker in my area.

What kind or raise were you considering giving him?

Fisher
06-08-2011, 05:09 PM
Any guy I've ever put into a truck to drive I simply gave him $1 per hour more for driving. Other than that unless they were running a full crew I never considered them a supervisor as both guys should know the jobs and expectations of their work.

cruzgardening
06-08-2011, 10:31 PM
What kind or raise were you considering giving him?

the current guy that works with me is getting $12/hr he is the best payed employee around here, so a raise is still in consideration, if i do give him a raise it might only be $1 and i will be paying his help $8/hr

cruzgardening
06-08-2011, 10:33 PM
Any guy I've ever put into a truck to drive I simply gave him $1 per hour more for driving. Other than that unless they were running a full crew I never considered them a supervisor as both guys should know the jobs and expectations of their work.

what do u mean running a full crew?

Fisher
06-08-2011, 11:06 PM
what do u mean running a full crew?


As far as lawn care goes I seldom have more than two people on any one residential site. For me a full crew is 4 or more guys being on the same job for extended periods of time whether it's maintenance or full scale landscaping projects. Two or three guys knowing what their part (assuming they have the equipment to keep them busy) will be efficient on their own. I feel beyond that whether it is 4 or 8 guys on the same job that I lose efficiency and instead of having a few guys standing around letting others pull their slack it's best to know you have one to take charge to keep them busy or even just help to keep everyone focused.

cruzgardening
06-09-2011, 02:54 AM
As far as lawn care goes I seldom have more than two people on any one residential site. For me a full crew is 4 or more guys being on the same job for extended periods of time whether it's maintenance or full scale landscaping projects. Two or three guys knowing what their part (assuming they have the equipment to keep them busy) will be efficient on their own. I feel beyond that whether it is 4 or 8 guys on the same job that I lose efficiency and instead of having a few guys standing around letting others pull their slack it's best to know you have one to take charge to keep them busy or even just help to keep everyone focused.


so having a trusted guy, without making him supervisor, taking charge is the best way you think?

cleancutlawncare5382
06-09-2011, 05:49 AM
I think if it were me I would stay away from the Supervisor title. But maybe you should create job decriptions and define them to the employee's.
Something like:
Entry level = mowing, trimming, edging, ect $8 per hour
Level 2 + All the above and ensure trucks perpared for the days work. $12 per hour.
Something like that.

Steve
06-09-2011, 09:33 AM
I think if it were me I would stay away from the Supervisor title.

What is your view on why you like that better?

Fisher
06-09-2011, 09:46 AM
What is your view on why you like that better?

Clean Cut has probably had experiences like I've had in the past where once someone has an actual title they assume that responsibility and forget about actually working, they'll just watch or over think everything becoming arrogant and pissing the other guys off.

I like to have guys leading by example though it can be hard making sure several people are doing what they are supposed to be doing and doing it right there is always room for the lead guy to work and if there isn't then you don't need one or two of the less skilled guys.

cleancutlawncare5382
06-09-2011, 10:22 AM
Clean Cut has probably had experiences like I've had

Fisher you are correct. I have promoted people in the past only because I needed a leader. Needless to say it was a disaster. The crew rejects the idea and skills needed were just lacking.
I have found it better to take a low profile approach to seeking out your leadership. Leaders seem to raise to the surface and the crew tells you who they are. Watch who the crew turns to for answers / direction. Then look for the qualities you need, work ethic, people skills.

cruzgardening
06-10-2011, 12:35 AM
you guys did make me think about the supervisor position, they do get arrogant i lived through it working with the landscape company i was with a new supervisor thought he was better then many of the other guys and they even had problems to the point of fighting because one wanted to do something the other did not.

now i might do the level 1 level 2 and so on i think i like that idea but it would not be fair to have someone in level 1 for more then 1 year so the pay might cause a problem there.

i want to leave the same hourly rate for the guy i currently have and pay the other guy/guys $8/hr until they prove they deserve a raise, but then how do i go by giving them raises and only giving them $1 raises while my current guy is getting $4 on top of them?

i think there are lots of questions going through my head

cruzgardening
06-10-2011, 12:36 AM
I like to have guys leading by example though it can be hard making sure several people are doing what they are supposed to be doing and doing it right there is always room for the lead guy to work and if there isn't then you don't need one or two of the less skilled guys.

like i said before we had landscape jobs and my base worker did lead by example keeping the pase for the rest of the other guys so i guess he can do it already

cleancutlawncare5382
06-10-2011, 12:35 PM
i want to leave the same hourly rate for the guy i currently have and pay the other guy/guys $8/hr until they prove they deserve a raise, but then how do i go by giving them raises and only giving them $1 raises while my current guy is getting $4 on top of them?

i think there are lots of questions going through my head

Best practice to encourage our employees to keep wage conversions between yourself and the individual. Bad blood is usually the only out come when they compare among themselves. During performance reviews with employees I have asked them to direct all concerns about wage to me. After all I was the only one that could solve issues anyway.

TheGoat
06-10-2011, 04:01 PM
What is your view on why you like that better?

typically a raise is expected for a "promotion." going from helper to supervisor the guy is likely going to expect to get more than a buck more an hour.

Advice to op, make sure you bump his pay again after you expand your client list to whatever your new max is because of this move.