CHEESE2009
12-09-2009, 07:49 PM
So our first snow removal outing was today, 9am, just got home 8:00pm.
That fancy little Trackless I got to drive was a joke.
Don't get me wrong, it's an awesome machine but I guess buying it used made a huge difference.
So I'm given my route last minute, no special details, just go to work. Fair enough, I know the city.
I get a few commercial lots done & I'm heading towards the next one, the tractor stalls.
I call in & say I'm frigged with everything & it still won't run.
The response I get: "We didn't maintenance it yet or check for faults, our other worker had the same problem bringing it to the shop"
Me: Well this isn't helping either of us, I can't just sit here.
Owner: What address are you at?
Me: **********
Owner: Ok, good. *hangs up the phone*
30 minutes later....
I call the office & learn that no one is on their way for me, or to help me.
I hitch a ride with the lucky guy driving one of those fancy new John Deers back to the shop.
To top it off,
As I headed out, I receive a phone call explaining that I must head back & get money for gas because the machine is empty.
I explained that I was already on a roll, & close to a gas station. That if I would pay for the diesel & have you guys pay me back. Cool.
So I'm getting nervous, the machine has been on "E" for awhile.
I get to the gas station & unsure of how much the tank could take, I pay $60.00 to see what happens.
I soon learn that I'm overflowing around $20.00 worth of diesel.
I go back inside & 20 minutes later I get my refund.
The machine is literally broken. I could crash a car into a snow blower & it would function better than this piece of junk.
- No heating
- No radio
The only things I could do were control the blower & shoot, & the worst roller pad known to man.
ANYWAY, so back to me being stuck in a lot with nothing to do but wait for a rescue.
I popped open the back to see the electrical system and holy crow Batman. Wires were cut, tied in bows, things were taped on other things. Everything looked like a disaster.
Another thing to top this story off even more.
Guess where the tractor is? IN THE SAME SPOT IT STALLED!
This company is a joke. Sending me out with broken equipment, my route was slopped together, & I'm expected to hustle? I can't work with crap.
So when I got back to the office I was on the ball putting out more pickets at the end of driveways. Again, nothing was in order & the list wasn't even able to be put it order.
I had to drive all over the city every time I got a phone call from the office. And there were 4 people in the office literally calling me one after the other.
What a waste of time. Considering it was a 30cm storm & got dark around 3:20pm, it was a slow slow day.
Every other company seemed a notch above this one.
I don't have it in me to quit, but damn.
Even my lawn customers, I got them signed with this company for snow & they were offered special discounts. NONE of them were served today. Not even one pass.
....
I'm moving somewhere where there is no snow, or snow removal. What a hassle.
The reason I'm really angry is because I just got home & might have to go back out in an hour or so. Though what are they expecting? I'll have to Fred Flinstone the damn tractor. LOL
That fancy little Trackless I got to drive was a joke.
Don't get me wrong, it's an awesome machine but I guess buying it used made a huge difference.
So I'm given my route last minute, no special details, just go to work. Fair enough, I know the city.
I get a few commercial lots done & I'm heading towards the next one, the tractor stalls.
I call in & say I'm frigged with everything & it still won't run.
The response I get: "We didn't maintenance it yet or check for faults, our other worker had the same problem bringing it to the shop"
Me: Well this isn't helping either of us, I can't just sit here.
Owner: What address are you at?
Me: **********
Owner: Ok, good. *hangs up the phone*
30 minutes later....
I call the office & learn that no one is on their way for me, or to help me.
I hitch a ride with the lucky guy driving one of those fancy new John Deers back to the shop.
To top it off,
As I headed out, I receive a phone call explaining that I must head back & get money for gas because the machine is empty.
I explained that I was already on a roll, & close to a gas station. That if I would pay for the diesel & have you guys pay me back. Cool.
So I'm getting nervous, the machine has been on "E" for awhile.
I get to the gas station & unsure of how much the tank could take, I pay $60.00 to see what happens.
I soon learn that I'm overflowing around $20.00 worth of diesel.
I go back inside & 20 minutes later I get my refund.
The machine is literally broken. I could crash a car into a snow blower & it would function better than this piece of junk.
- No heating
- No radio
The only things I could do were control the blower & shoot, & the worst roller pad known to man.
ANYWAY, so back to me being stuck in a lot with nothing to do but wait for a rescue.
I popped open the back to see the electrical system and holy crow Batman. Wires were cut, tied in bows, things were taped on other things. Everything looked like a disaster.
Another thing to top this story off even more.
Guess where the tractor is? IN THE SAME SPOT IT STALLED!
This company is a joke. Sending me out with broken equipment, my route was slopped together, & I'm expected to hustle? I can't work with crap.
So when I got back to the office I was on the ball putting out more pickets at the end of driveways. Again, nothing was in order & the list wasn't even able to be put it order.
I had to drive all over the city every time I got a phone call from the office. And there were 4 people in the office literally calling me one after the other.
What a waste of time. Considering it was a 30cm storm & got dark around 3:20pm, it was a slow slow day.
Every other company seemed a notch above this one.
I don't have it in me to quit, but damn.
Even my lawn customers, I got them signed with this company for snow & they were offered special discounts. NONE of them were served today. Not even one pass.
....
I'm moving somewhere where there is no snow, or snow removal. What a hassle.
The reason I'm really angry is because I just got home & might have to go back out in an hour or so. Though what are they expecting? I'll have to Fred Flinstone the damn tractor. LOL